About Us

 

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognised as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

 

Role Overview

 

Podium Australia is moving faster than ever - and this role exists to make sure the Marketing team moves at the same pace. As our Marketing Operations Manager, you’ll be the engine behind a high-performing AU Marketing team: shaping the systems, AI workflows, and attribution tools that let great ideas get to market quickly and consistently.

 

This is a role for someone who lives at the intersection of marketing strategy and technology. You’ll own the infrastructure that powers our campaigns - from automation platforms and lifecycle execution to AI tooling and data workflows and you’ll be the person who spots an inefficiency and builds the fix. You’ll work locally and globally, turning complexity into clarity and helping the team do their best work.

 

AI is central to how we work and how we’re building for the future. We’re looking for someone who brings genuine curiosity and hands-on experience with AI, as a practical part of how they plan, execute, and problem-solve every day.

What You Will Be Doing

• Architect and deploy AI-powered workflows that meaningfully increase the team’s output - automating repetitive tasks and accelerating campaign execution
• Build and maintain a suite automated and self servicing reporting tools
• Continuously evaluate emerging AI and automation tools, translating findings into team-wide practices
• Lead hands-on AI upskilling for the team -  workshops, documentation, and coaching as required that builds genuine capability, not just awareness
• Own campaign attribution and technical operations across all Marketing and lifecycle channels, inc automated workflows, and CRM/MAP integration
• Partner with marketing team members to identify pain points and resolve them with process redesign and tool automation
• Build and maintain self-serve reporting mechanisms that enable the business to measure and analyse campaign performance independently
• Create standardised, reusable program templates that let the team move fast without sacrificing consistency or quality
• Work closely with AU and US GTM Ops, Data Science, and Business Applications to execute strategic system projects
• Collaborate with global Marketing Operations to ensure AU systems are aligned with, and contributing to, broader Podium infrastructure

What You Should Have

• Genuine enthusiasm for AI and a demonstrated track record of using AI tools in your day-to-day work
• Experience designing or deploying AI-assisted workflows, or automation pipelines in a marketing context
• Solid understanding of a B2B SaaS marketing function, funnel, and digital marketing strategies
• Marketing Automation expertise, ideally Marketo and/or Salesforce Marketing Cloud, with strong CRM/MAP sync knowledge
• Data-driven mindset with strong analysis and reporting skills; comfortable with SQL basics and building data visualisations
• Deep understanding of marketing operations for B2B SaaS: lead generation, lead routing, and database management
• Sharp eye for process design and optimisation - you diagnose system issues and build lasting fixes, not workarounds

 

Highly Regarded

• Experience building internal AI capability — running training sessions, creating enablement materials, or leading AI adoption programs
• Familiarity with LLM tools and AI-native platforms integrated into marketing workflows
• Lifecycle management experience across multiple channels, including A/B testing and campaign analysis
• Experience in a high-growth, fast-paced SaaS environment where speed and adaptability matter

 

The bar we hold ourselves to

• A founder's mindset: you move fast and solve problems
• Raw strategic thinking: you can take a goal and reason logically about the best path to achieve it
• Performance mindset: you understand ROI and have had to be accountable for delivering it
• Self-driven initiative: you have clear examples of going beyond the brief to get results
• Clear, enthusiastic communication: you bring energy and precision to how you work with others
• AI curiosity baked in: you're actively exploring what AI can do and excited to bring the team with you

 

Perks

• REAL growth and career development opportunities, we’re still very young in Australia, with plenty of room to grow
• Work in the Queen & Collins Building - Melbourne CBD - Hybrid
• Open and transparent culture 
• $7.8k Health and Wellbeing Benefit 
• 4 weeks' annual leave