Customs Specialist - Customs Operations

Posted:
5/21/2026, 12:58:48 AM

Location(s):
Eastern Province, Saudi Arabia ⋅ Dammam, Eastern Province, Saudi Arabia

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
IT & Security ⋅ Operations & Logistics

Job Description Summary

The Customs Operations Specialist’s role is mainly to coordinate and follow up import activity and special programs along with the requirements this entails. Their main responsibility is to ensure GE Gas Power parts are imported and cleared successfully and timely.

Job Description

Key Responsibilities

  • Manage  the operational aspect of the permanent and temporary import/permanent activity to and into any repair facility or GE factory
  • Manage the documents required for permits applications
  • Apply for the required permits, follow issues resolution till the permits are in hand
  • Prepare and submit temporary import requests to customs and ensure approval is granted on time
  • Apply for temporary import extension when required if the period exceeded the allow temporary import timeframe
  • Submit requests for border change if the export will occur through a different border than the entry one
  • Collect export shipping documents and ensure serial numbers match, prepare bank guarantee recovery letter, and submit file to customs to recover the bank guarantee amount for the payable amount of duty and VAT upon import
  • Daily follow up with the different customs borders for the submittal of new files and recovery of previously submitted ones
  • Request recovery reports from customs and reconcile them with GE records
  • Manage disputes and issue resolution with customs in case of mismatches or discrepancies in the documents, or the serial numbers of the exported parts
  • Escalate to Senior Customs Operations Manager any issues or requests from Customs authorities
  • Follow EHS directives and/or warn others to follow them
  • Immediately report any incidents or near misses to the direct reports and EHS department
  • Immediately shut down the operation if it endangers life or a risk of serious injury is present
  • Further tasks not involved in this Job Description that the immediate leader/manager assigns verbally or in writing

Required Qualifications

  • Bachelor’s degree or diploma in a relevant field from an accredited university or college, combined with relevant professional experience.
  • Minimum 4 years of work experience out of which 2 years relevant experience in the customs domain
  • Demonstrated compliance mindset
  • Strong working knowledge of English and Arabic (oral and written)
  • The legal right to work in KSA without company sponsorship or time restriction

Desired Characteristics:

  • Experience in temporary import process & bank guarantee recovery.
  • Driving license
  • Strong knowledge of customs processes
  • Demonstrated ability to use knowledge, experience, and instinct to make accurate and timely decisions
  • Demonstrated ability of working with all levels of internal and external organizations
  • Strong computer skills (must be competent in MS Excel, Power Point and Visio).
  • Excellent communication and interpersonal skills

Additional Information

Relocation Assistance Provided: No