Skill required: Supply Chain - Warranty Management
Designation: Business Advisory Associate
Qualifications:BE/BTech/Diploma in Automobile
Years of Experience:1 to 3 years
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What would you do? provide required warranty cost saving to our client by adjusting the claims submitted by dealer. Investigate warranty claims and take appropriate decision. Be a process SME and take initiative to improve team performance. Diagos complex automotive claims. Verifcation and Analisys of automotive warranty repair claims based on external support resources (Parts catalog, dealer assist & standard labor time). Implement practices to improve operational efficiency.
What are we looking for? BE Automobile Graduate/Diploma with or without Automotive experience
BE Mechanical Graduate/Diploma with Automotive experience
Experience in Warranty
Experience with Auto components
Interpersonal skills to deal with dealers, warranty engineers, etc
Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
Expert level capability in use of desktop software (MS Office Suite, with focus on Excel)
Organized, timely, pro-active and highly productive
Strong written communication in English
Attention to detail and ability to multi-task
Experience in Warranty /Auto Dealership
•Automotive Warranty
•Automotive Warranty Claims Processing
•Automotive Warranty Claims Administration
•Automotive After Sales
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts
BE,BTech,Diploma in Automobile
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