Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Apache Kafka
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : As per company standards

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with Apache Kafka and providing dynamic support to ensure smooth functioning of the systems. Roles & Responsibilities: - Provide technical support for critical business systems, including troubleshooting and resolving issues related to Apache Kafka. - Collaborate with cross-functional teams to identify and resolve issues, ensuring timely resolution and minimal downtime. - Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. - Participate in on-call rotations to provide 24/7 support for critical business systems. - Continuously monitor and improve system performance, identifying areas for optimization and implementing solutions to enhance system reliability and availability. Professional & Technical Skills: - Must To Have Skills: Strong experience in Apache Kafka. - Good To Have Skills: Experience in cloud technologies such as AWS or Azure. - Experience in troubleshooting and resolving issues related to critical business systems. - Strong understanding of system monitoring and performance optimization. - Experience in developing and maintaining technical documentation. - Excellent communication and collaboration skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Apache Kafka. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions for critical business systems. - This position is based at our Bengaluru office.

As per company standards

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