At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

Operates assigned equipment or areas of the Plant. Performs and reports on operational related activities per the Operations Dashboard (OPD)-Tasks List. Utilizes discretionary time to enable sustainable performance results for the facility. Utilizes operations knowledge and experience, to proactively operate the plant in a safe, reliable and optimal manner. Works with Shift Team members to efficiently anticipate and resolve unplanned events within the capabilities of the shift team and effectively escalates issues that cannot be resolved to the appropriate support roles. May provide training to less experienced operators. Requires established basic technical skills to perform a range of routine work activities using existing processes and methods. Note: Operator Progression is managed at the site level.

Responsibilities / Duties

• Follows Operating Discipline policies, principles, procedures, standards and practices to ensure safe, reliable and efficient operation of assigned plant areas. Ensures adequate operating discipline is available for all planned and unplanned activities.
• Operates and field checks process equipment. Monitors process conditions, key performance metrics, equipment and control systems and makes appropriate decisions to maintain and/or achieve desired rates and conditions aligned with Plant/Site/Business goals.
• Performs scheduled operational and related tasks and tasks that arise as a result of resolving unplanned events.
• Works with shift team members and other shift teams to leverage skills and knowledge to balance workload ensuring assigned tasks are completed by due dates.
• Conducts effective shift relief, as defined in facility specific operating discipline and tools, to ensure effective communication and handoff to arriving shift team.
• Maintains qualification in assigned areas, per facility policy, and completes training goals in a timely manner. This includes using discretionary time to address skills and knowledge gaps.
• Mentors and trains new and existing operations personnel on process operation, troubleshooting and the use of operating discipline in alignment to plant's training process.
• Performs Immediate Response activities, as assigned.
• Initiates and documents preliminary investigations according to plant specific process/criteria and participates in formal and informal Root Cause Investigations for events involved in or by request.
• Tracks and utilizes the plant's key performance metrics on shift that are applicable to the Operating the Plant role to optimize operations and identify improvement opportunities. Uses process knowledge and skills to make improvements in plant performance and operating discipline. Proactively identifies improvements and opportunities utilizing the facility improvement processes, appropriate management of change processes and communication tools.
• Performs Autonomous Maintenance, including minor repairs and preventative maintenance, utilizing appropriate policies, procedures, processes and disciplines. Note: Subject to local agreements.

Required Qualifications

• Be able to work 12 hr 3-2-2 rotating shift schedule (including weekends and holidays that fall on scheduled work days).
• A minimum of a High School Diploma or GED is required. 
• Ability to use a computer. 
• A minimum requirement for this U.S. based position is the ability to work legally in the United States.  No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process
• Must have a current, valid US driver’s license 

Willing and able to meet physical demands of the job, with or without reasonable accommodations:

• Wear safety equipment, such as earplugs, goggles, and steel-toed shoes
• Wear and use respirators. 
• Perform frequent bending, reaching, and lifting.
• Work in tight or closed-in spaces.
• Climb stairs/ladders and work high off the ground.
• Stand or walk for extended periods of time.  
• Lift a minimum of 50 lbs. 

Your skills, knowledge and abilities include:

Support Operators are predominantly tasked with operating rudimentary production equipment.  Apart from running the production equipment, they are responsible for operating 3 roll mills and presses, cleaning equipment as well as labeling & packaging products.  Some of the key attributes to being successful in this role include but are not limited to: 

• Work safely, coach and intervene when unsafe behaviors are observed.
• Work independently and keeping task(s) at pace
• Ability to prioritize tasks to minimize impact on production 
• Good attention to detail
• Basic troubleshooting skills 
• Hazard identification and isolation
• Follow procedures and other directions
• Work well with peers and have good communication skills
• The incumbent will be expected to certify a Support Operator within Modules 2 & 3, and perform all job duties depending on production priorities.

Additional notes

• No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process
• We do not offer relocation assistance for Dow jobs like this position. This includes reimbursement for travel expenses incurred to and from test sessions/interviews. If you apply for a position that is not within the area in which you reside, you will be responsible for all costs that you incur
• Essential functions of this position may require, among other things, that you use particular types of equipment -- such as on-site safety equipment that has specific weight limitations whereby your own weight, plus the weight of tools and other items and materials, must not exceed a certain threshold.  (For example, some types of safety equipment may be rated for a maximum weight limit of 300 pounds total.)  In the event a job offer for this position were (conditionally) extended and provides for a pre-employment medical examination, you will be appropriately evaluated regarding your ability to perform all essential job functions with or without reasonable accommodation.

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Global Paid Time Off (PTO) policies:
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
  • ​Paid time off to care for family members who are sick or injured.  
  • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.