Customer Master Data Analyst

• Location: Bogotá

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Customer Master Data Analyst within our Order to Cash team

We are looking for a Customer Master Data Analyst to join our SBS Order-to-Cash (O2C) team in Bogotá. In this role, you will be responsible for maintaining and updating customer master data in SAP S/4HANA and MDG tools, ensuring data accuracy to support seamless order processing. You'll collaborate closely with stakeholders across departments, supporting both transactional and operational data needs. This is a great opportunity to contribute to a global, fast-paced shared services environment focused on data integrity and process efficiency.

Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As Customer Master Data Analyst within our SBS Order-to-Cash (O2C) team, you’ll ensure the accuracy and integrity of customer master data in SAP S/4HANA and MDG tools, supporting smooth order-to-cash processes and enabling seamless collaboration across global teams.

Perform operational tasks related to customer Master Data maintenance in MDG tool and ERP system (SAP4HANA), to achieve the target service level. Accountable for data maintenance to ensure the seamless sales order processes and facilitate coordination with applicable stakeholders.

ORGANIZATIONAL CONTEXT:

SBS O2C

KEY ACCOUNTABILITIES:

• Customer Master Data:

• Data Requester process the requests. They are responsible for validating and completing master data requests and applying data governance principles. They support the development of field names, definitions and formulas.
• Data Approver Review, validate and complete request (if needed).
• Create and update customer master data, customer hierarchy, customer assortment, business partners and set up of master data blocks on customers.

• Restricted Party Screening (RPS) Process:

• Level A: Customer evaluation based on precise SPL Instructions (Decision Tree, Escalate hit if True and manual release customer/order/delivery if False Hit).
• Level B: Coordinate and collects information from different departments (if needed) for Hits evaluation and File preparation for the RPS Escalation Committee Review.

• Transactional Master Data:

• Maintain customer master data fields in GENERAL DATA influencing the order process: ex: Transportation zone, Order information, acknowledgement, invoice email address usage License numbers [DEA, SL, …] Unloading points/goods receiving hours.
• Create and maintain customer master data fields in SALES AND DISTRIBUTION influencing the order process (based on customer facing and trade input): ex: Rounding, Delivery setup [partial, complete, …], Delivery plant, Shipping condition, POD relevancy, Customer text.
• Understand material master data fields influencing the order process: ex: Delivery plant material, Loading group, Transportation group, Rounding profile, delivery unit.

About you

• Experience: At least 3 years experience on contract and master data management
• Hands-on experience managing customer master data in ERP systems, ideally SAP S/4HANA or similar platforms.
• Familiarity with data validation and governance processes.
• Previous collaboration with cross-functional teams in data-related tasks
• Soft and technical skills: Demonstrates good knowledge of contract management tools, processes and relevant internal policies.
• Has good communication skills in language(s) used for contracts in the region (written & verbal);
• Demonstrates excellent typing skills in language(s) used for contracts in the region;
• Is familiar with all Microsoft applications.
• Is self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learner, team player, well-inclined towards change and has ability to work under pressure
• Education: College or Bachelor degree or equivalent
• Languages: Fluent in English (written and spoken).

Why choose us?

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• You’ll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.
• You’ll be part of a truly diverse cross-cultural team and can have real business impact.
• Flexible working policies, including up to 50% remote work.
• Private medical care, life and health insurance, and gender-neutral paid parental leave
• Colombia is one of Sanofi’s key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.
• Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

#LI-LAT

#LI-Hybrid

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!