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Job Title: Temporary - Change Management Professional – HR Modernization

Location: Montreal, QC (On-site presence required)

Overview:
We seek an experienced Change Management Professional to support a large financial services company's HR program undergoing significant modernization activities, including multiple HRIS system implementations. The successful candidate will play a critical role in managing the people side of change, ensuring the transition to new systems and processes is smooth and successful.

The Change Management Professional will work closely with HR, IT, and other key stakeholders to assess the impact of changes, prepare employees for the transition, and ensure the successful adoption of the new systems and processes.

Key Responsibilities:

• Change Management Strategy: Develop and execute change management strategies to support HR modernization initiatives, focusing on driving the successful adoption of new HR systems and processes.
• Impact Assessments: Conduct detailed change impact assessments to understand how system implementations will affect various HR teams, processes, and stakeholders.
• Process Documentation: Create and maintain comprehensive process documentation and job aids for HR teams to help them navigate the new systems and understand changes to their workflows.
• Training Development and Delivery: Develop and deliver training programs to support HR staff and ensure a smooth transition to the new HRIS systems. Collaborate with subject matter experts to tailor training content to different user groups.
• Communication: Design and implement effective communication plans to keep employees informed of key changes, timelines, and their roles in the process.
• Stakeholder Engagement: Partner with key HR and IT stakeholders to manage expectations, address concerns, and ensure alignment on change initiatives.
• Post-Implementation Support: Provide ongoing support post-go-live, helping to resolve any issues and ensuring long-term adoption of new systems and processes.
• Monitoring and Reporting: Track the effectiveness of change management activities through key performance indicators (KPIs) and provide regular reports to senior leadership on progress, challenges, and areas for improvement.

Qualifications:

• Experience: Minimum of 4 years of experience in change management, preferably within large-scale HR transformations or HRIS system implementations in the financial services industry.

• Skills:
  • Strong understanding of change management principles, methodologies, and tools.
  • Experience conducting change impact assessments, developing process documentation, and creating job aids.
  • Proficient in designing and delivering training programs for diverse audiences.
  • Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels of the organization.
  • Strong project management skills and the ability to work on multiple initiatives simultaneously.
  • Ability to collaborate effectively with HR, IT, and other cross-functional teams.
• Education: Bachelor’s degree in Business, Human Resources, Organizational Development, or related field. A change management certification is a plus.
• Language Skills: Fluency in English is required. French proficiency is an asset.
• Location Requirement: This position requires an on-site presence in the Montreal office to effectively manage stakeholder relationships and provide in-person training and support.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.   

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $60 - $90 per hour