Sales Enablement Manager

Posted:
8/27/2024, 11:53:22 PM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:

This is a pivotal role for Mews as we enter the next phase of our high-growth journey. Our ideal candidate has a successful track record within SaaS B2B technology companies. You should also have experience positioning a company as a thought-leader in their space. In this role, working alongside internal client facing teams, you will ensure that MEWS sales, customer success and partnerships teams have the learning resources they need to excel in their roles, with the goal of increasing the overall efficiency, effectiveness and experience of these teams and driving best in class sales performance. 

The ideal candidate will be passionate about technology as an enabler, developing people and learning solutions, have a strong development and consultative mindset, a strong understanding of sales processes in the SaaS industry, and the ability to thrive in a dynamic, fast-paced environment.

This role is an individual contributor.

✅ Your mission, should you choose to accept it:

  • Work with respective business segments to establish strategic roadmaps, OKRs, and business plans to support commercial growth goals.
  • Collaborate cross functionally with go to market teams and functional departments to identify, develop, prioritise, and project manage the execution of global enablement initiatives on a regular and ongoing basis
  • Implement and develop respective training programs, content, playbooks, and go to market assets to reduce seller ramp time and increase time to productivity.
  • Develop ongoing learning paths for all commercial roles, collaborating closely with the People team to align to development plans and performance framework.
  • Maintain, update, and govern all commercial related resources and asynchronous learning modules on our content management platform and/or LMS systems.
  • Continually update role based onboarding programs for the extended Commercial team to help reduce employee ramp time while integrating with the unique Mews experience.
  • Drive continuous improvement in learning content and mediums that best supports the effective dissemination of product and industry knowledge to our internal users globally.
  • Participate in the selection and implementation/deployment of technologies to be used by the Field-force to increase efficiency and effectiveness.
  • Choose, evaluate, review and onboard the required learning platforms in conjunction with L&D and Sales Operations. 
  • Develop enablement metrics to measure leading and lagging success, ensuring alignment to company OKRs
  • Present or facilitate, where necessary, commercial updates and programs to the extended Mews organisation and executive leadership.
  • Research best in class go to market strategies and create benchmarks for Mews, ensuring the latest technology, trends, and industry data are incorporated into our holistic go to market motion.  

🤝️ You’ll be a great fit if you bring a few of the below with you

  • Experience designing and implementing successful sales process/methodology/ sales playbook initiatives, and in building effective field sales training programs and initiatives.
  • Knowledge of the end to end selling motion in the enterprise software market, with a personal point of view on best practices and a conviction to implement them.
  • Demonstrable experience in a sales enablement role in enterprise software/SaaS within a global context.
  • Strong leadership, influence and execution at all cross-functional levels of an organization.
  • Experience with CRM (such as Salesforce.com) and content management  platforms (such as Seismic or Highspot)
  • Ability to create and track metrics which measure sales productivity and the impact of enablement initiatives.
  • Ability to bring creative solutions and strategic ideas to a fast-paced, unpredictable environment.
  • A demonstrated track record of high-quality project management and cross-functional collaboration.
  • Experience in a sales or sales support role with excellent written and verbal communication skills

🎉 What’s in it for you?

Did you know that Mews was voted the Best PMS of 2024 and has previously held the title of Best Place to Work in Hotel Tech for two consecutive years? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you'll get:

  • Participation in the Company shares program
  • Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave. 
    (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
  • Flexible Benefits via the ThanksBen platform 
  • Unlimited paid holiday (no, this is not a typo)
  • Wellness Wednesday's (once a month, the whole company enjoys a day where you can attend to your own well-being) 
  • Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
  • Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
  • Regular team events and socials 

🤷🏻 Who is Mews?

We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests. 

Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else. 

From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.

Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. 

Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.

💭 Life at Mews

That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.

Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. Every month we have a Wellness Wednesday, a day off that you can use to boost your health, whether that’s a long lie-in, a trip to the gym, or anything in between. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.

To get more of an idea what life at Mews is like, check out our Instagram 📸. 

We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.

Everyone is welcome at Mews

To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you're ready to join a global, innovative, and exciting community, we'd love to hear from you!

One very important note….don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!

 

Mews Systems

Website: https://www.mews.com/

Headquarter Location: London, England, United Kingdom

Employee Count: 501-1000

Year Founded: 2012

IPO Status: Private

Last Funding Type: Series C

Industries: Enterprise Software ⋅ Hospitality ⋅ Hotel ⋅ Property Management ⋅ Travel