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The Position

The Opportunity:

The Associate Workflow Consultant executes continuous improvement efforts to support the implementation of our Strategic Workflow Consulting strategy as it relates to non-automated and complex automated laboratory solutions and customers’ workflow processes. This field-based position is a part of the Roche Healthcare Consulting (RHC) team and works closely with colleagues, customers, and internal stakeholders (global business affiliates, marketing, IT, and others) to address customers' unique priorities, challenges, and needs. The Associate Workflow Consultant delivers results through data analysis, tool utilization, and developing laboratory designs including solution simulation and phasing plans.   These deliverables are developed in collaboration with Strategic and Workflow Consultants to reflect direct impact on laboratory operations and associated improvements.  As a result, this fosters and supports sales opportunities and also positions commercial opportunities for Roche Healthcare Consulting (RHC).

KEY ROLES & RESPONSIBILITIES: 

• Applies standardized end-to-end strategic workflow consultancy approaches/practices that create evidenced-based differentiated value for customers 

• Transforms Matterport digital twin (BIM files or Point clouds) into formats used throughout the solution design lifecycle, as needed

• Assists Strategic Consultant (SC) and Workflow Consultant (WC)  in assessing and documenting customers’ current laboratory layouts and work practices to include, but not limited to onsite data collection, lab measurements, and data analysis

• Creates proposed future state lab designs for non-automated solutions and collaborates with the consultant on the final designs

• Performs  assigned special projects and project management tasks within established timelines and in  adherence to project outcomes

• Collaborates with RHC team members to develop metrics for process improvement measures that align with performance targets and promotes systematic approaches for standard data collection and visualization

• Supports the delivery of strategic workflow consulting services and training to sales, services, and customer teams 

• Employs all company standards and follows established procedures to deliver quality results in the performance of assigned tasks

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WHO YOU ARE:

You are a clinical laboratory  professional who seeks to build your consulting experience by providing data-driven decision-making and operations  support. You enjoy working on varied and complex problems often involving research, analysis, and solution development. You are organized, analytical, and possess advanced verbal and written communication skills. Your strong interpersonal skills enable you to influence decision makers and credibly recommend changes to established internal processes and support the consulting organization. 

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in business, engineering, or a healthcare-related field

• Black Belt certification is not required at hire, but Black Belt certification in Lean and Six Sigma programs within 18 months of onboarding is expected

PREFERRED QUALIFICATIONS:

Location/Travel 

• Able to travel up to 25% across the US, including overnight travel

• Reside in the Indianapolis metropolitan area or within 50 miles of a major metropolitan airport in the US 

Knowledge 

• General understanding of IVD Laboratory Solutions, their workflow, and functioning within the lab and at an institutional level

• Familiarity with Roche Diagnostic and/or competitors’ products/solutions 

• Basic knowledge of Lean and Agile, or other related methodologies

Skills 

• Strong organization and analytical skills to uncover key technical, operational and strategic issues

• Proficiency in applying analytical methods and using applications to support consulting engagement conclusions and recommendations 

• Advanced written and verbal communication, presentation, and language skills

• Strong interpersonal skills to effectively influence people at various organization levels internally and within the customer site 

Experience 

• 2 years of professional experience in the clinical laboratory and/or healthcare setting/industry focused on analyzing and improving processes 

• MLT and MLS certifications or certification-eligible 

• Familiarity with digital twin technologies and design and visualization software ( Revit, Matterport) 

ADDITIONAL INFORMATION 

● Relocation benefits are not provided with this position. 

● A company car is not provided with this position. 

The expected salary range for this position based on the primary location of Indianapolis is $65,800 - $122,200.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits 

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.