Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role: Sensus, a Xylem brand, seeks to hire a Product Specialist, NA Water Communications who will be responsible for providing technical support and assistance to internal and external stakeholders, as well as day-to-day support of the Product Managers for Communications.  In this role, the Product Specialist, NA Water Communications will assist the Product Line Managers in developing new product designs, sizes, market driven modifications and assist in the development of marketing strategies around these product improvements.   He/she will further:

• Assist Product Line Managers in developing sales/demand forecasts for given product lines
• Prepares quotes on non-price book items for marketing and sales teams.
• Recommends product improvement and additions to existing product lines based on knowledge of problem resolution and customer requests.
• Answers customer inquiries regarding product application and performance.
• Prepares catalogs, instruction manuals and marketing/promotional literature for customers and sales personnel.
• Works with Vertical Marketing to keep on-line information on pricing, product data, etc., up to date and relevant with current product lines
• Acts as one of the department’s liaison to the Engineering, Sales, Finance and Operations departments involved in key processes
• Participates as a member of product development team(s) to develop, manufacture and release new products for assigned product segment.
• Performs all other duties or assignment as directed by the Product Manager
• Participation in Xylem Watermark volunteer activities

Additional Areas of Support:

Product Strategy

• Assists in the development of product roadmap(s) covering positioning and value proposition, per product line, to serve as input into product development resource allocation, business development, and communications
• Supports the development of a multi-year roadmap for the NA product lines including; new product development, value improvements, product introductions, ongoing marketing, product support and service
• Supports the XPD process by assisting the Product Managers with driving the tollgate process:  assisting in  developing the business case, PAR, product specification etc. with the understanding of customer and market needs
• Supports competitive mapping of strengths and weaknesses of major competitors and understands their “go to market” strategy

Sales and Profitability

• Assists with S&OP forecast, for NA Water Communication product sales and margin plan.
• Provide support for strategic pricing guidelines across markets and within the overall vertical, including Price Lists, as well as specific product/segment-focused efforts

Lifecycle Management

• Supports the Product Managers in executing entire product life cycle through phase-out, all while keeping the product line competitive
• Identify and execute value engineering opportunities to make sure optimization of the product lines.

Minimum Qualifications:

• Engineering, Business, or marketing preferred relevant experience
• Familiarity with radio equipment and RF network design principles and practice
• Demonstrate excellent computer, communication, presentation, management and analytical skills.  Be able to resolve difficult technical and business issues.  Be a self-starter with high motivation to achieve goals
• Strong interpersonal, teamwork and problem-solving skills in order to effectively work with customers, business partners, staff and management from a variety of skill levels as well as different authority levels
• Ability to understand technical issues and understand impact on projects, and effectively communicate these issues and impact to direct reports as well as other project stakeholders
• Flexibility in terms of dealing with changing priorities and dealing with multiple projects simultaneously
• The ability to have fun

Desired Job Qualifications skills:

• A bachelor’s degree in engineering, business, or marketing is preferred but not required
• Experience developing products for the utility industry, specifically experience developing water meters and battery powered communication products
• Experience developing products with radio transceivers
• Prior Product Specialist of Product Management experience

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.