Complex Needs Practitioner (Recovery Worker) – Rough Sleepers Initiative

Posted:
11/9/2025, 9:39:08 PM

Location(s):
Biobio Region, Chile ⋅ San Pedro de la Paz, Biobio Region, Chile

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

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£27,341 – £29,500 per annum

Fixed-term, full-time (37 hours per week)
High Wycombe

Do you have experience supporting rough sleepers or people facing homelessness, alongside an understanding of drug, alcohol, and health-related issues? Are you passionate about helping people rebuild their lives and access the support they need? Aquarius offers the perfect environment to put your skills to great use as a Complex Needs Practitioner working within the Rough Sleepers Initiative.

Aquarius is a charity dedicated to helping people and communities overcome the harm caused by alcohol, drugs, and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief, providing integrated support across the county.

We are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping and complex needs. Your focus will be on engaging people through a person-centred approach, empowering them to reduce risks, increase resilience, and achieve positive outcomes in housing stability, health, and wellbeing.

Working flexibly across the community, multi-agency partnership settings, and outreach environments, you will manage a caseload including referrals from housing, social care, and health sectors. You will join a caring, multi-disciplinary team delivering tailored psychosocial interventions to support diverse client groups.

Key Responsibilities:

  • Engage rough sleepers and individuals at risk of homelessness, providing holistic support addressing substance use, physical and mental health, relationships, and community engagement.
  • Work proactively to assist clients in securing stable accommodation and accessing relevant health and social care services.
  • Collaborate closely with statutory and voluntary agencies, housing providers, and healthcare professionals to deliver coordinated support.
  • Maintain accurate records and reports reflecting client progress and outcomes.
  • Provide outreach support, working flexibly across community locations with a central hub based at our head office.

Person Specification:

  • Qualification in health/social care, youth/community work (e.g., NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies) OR relevant experience working with rough sleepers or people with complex needs, with commitment to NVQ Level 3.
  • Proven experience engaging individuals with complex needs, particularly rough sleepers or people affected by substance misuse.
  • Ability to work independently, showing energy, confidence, and flexibility.
  • Excellent communication, record keeping, and report writing skills.
  • A commitment to multi-agency working and outreach support.

To review the Job Description please click here.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.

Richmond Fellowship

Website: https://richmondfellowship.org.uk/

Headquarter Location: London, England, United Kingdom

Employee Count: 1001-5000

Year Founded: 1959

IPO Status: Private

Industries: Charity ⋅ Employment ⋅ Health Care ⋅ Mental Health ⋅ Nursing and Residential Care