Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

This Distribution Center Operations, Operations Manager is responsible for leading a team of colleagues in our distribution centers. This includes the strategic planning, organizing, directing, controlling and managing the daily activities of the sorting, selection, loading and shipping.
areas to achieve performance goals and metrics.

In this role, you will plan, organize, schedule, forecast and coordinate work to meet production schedules and operational goals as well as analyze production, quality, and other operational reports, initiating changes, as needed, to ensure a high level of service to store operations. In addition, you will develop and implement plans, procedures, programs, and strategies to enhance performance, service level, and cost per piece.

**The hours for this 2nd shift role are 3PM-11PM EST**
 

The Distribution Center Operations, Manager is responsible for, but not limited to:
-Maintaining a high level of productivity and quality of all aspect of outbound area.
-Prepare departmental budget and control expenditures against approved budget.
-Administer policies/procedures in a fair and consistent manner.
-Professionally address issues with employees utilizing the proper resources.
-Develop and lead a supervisory staff with an emphasis on team building, communication, performance accountability, and positive employee relation’s management.
-Set clear goals for the departments and deliver on set goals.
-Promote and reinforce safety and security awareness and compliance among the supervisory staff and hourly
employee groups.
-Utilize performance reports on a regular basis to achieve metrics and establish action plans for continuous improvement
-Proven ability to think critically and strategically plan to improve performance in department.
-Assurance on time deliveries and customer service.
- Plans, organizes, schedules, forecasts, and coordinates work to meet production schedules and operational goals 
- Reviews and analyses production, quality, and other operational reports, and initiates changes, as needed, to ensure a high level or service to store operations 
- Possesses the ability to utilize a variety of reports, summaries, and procedures to project workload and resolve problems that arise 
- Develops and implements plans, procedures, programs, and strategies to enhance performance, service level, and cost-per-piece 
· Prepares department budget and control expenditures against approved budget 
- Develops an accountable supervisory staff with an emphasis on positive employee relations management 
- Ensures maximum utilization of manpower and equipment 
-Perform other related duties as assigned by the operations manager.

Required Qualifications :

-3 years prior direct leadership experience in a distribution center or manufacturing environment.
-3 years prior experience managing shipping operations.
-3 years Warehouse Management System (WMS) experience.
-3 years of experience utilizing MS Office Suite.

Preferred Qualifications :

- Bilingual Spanish
- Prior experience working in a distribution facility that distributed pharmaceuticals is strongly desired.
- Familiarity with labor management standards.
- Continuous improvement /Six Sigma knowledge.
- Bachelor’s degree is preferred.

Education:

Verifiable High School Diploma/GED

Pay Range

The typical pay range for this role is:

$54,300.00 - $119,340.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 01/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.