Project Role : Quality Engineer
Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Quality Engineer, your day involves collaborating with diverse teams to design and implement comprehensive solutions that enhance the overall application lifecycle. You engage in planning activities that integrate various system components, ensuring seamless delivery and maintaining high standards of quality. Your role includes continuous evaluation of security measures, application programming interfaces, and regression testing suites. You develop and maintain automation strategies and scripts, while also managing data and environment configurations. Regular participation in code reviews and defect monitoring supports ongoing improvements in testing processes, contributing to the robustness and reliability of the software products.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure alignment of quality objectives with project goals.
- Assist in the development and refinement of testing frameworks to enhance automation efficiency.
- Support junior team members by sharing knowledge and providing guidance on best practices.
- Continuously monitor testing outcomes and suggest improvements to optimize the quality assurance process.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Experience in designing and executing automated test scripts to support continuous integration and delivery.
- Strong understanding of security testing methodologies and API validation techniques.
- Familiarity with environment setup and data configuration to facilitate accurate and efficient testing.
- Ability to analyze defects and participate in root cause analysis to drive quality improvements.
- Skilled in collaborating with development teams during code reviews to ensure adherence to quality standards.

Additional Information:
- The candidate should have minimum 3 years of experience in Cloud Contact Center Implementation.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.