Job Description:

The Purpose of Your Role

The Manager of Trade Operations is responsible for managing day to day Operations of the Trade Operations team based in Dublin making sure daily tasks are allocated, trades are confirmed, settled and queues are kept clean while also identifying any blockers and resolving them accordingly.  Reporting locally to the Senior Manager of trade operations, the Manager of trade services will partner closely with their colleagues and peers in both the Hong Kong and US teams to ensure that all trades executed are getting captured and transmitted correctly and cross site initiatives and activities are managed accordingly.

The successful candidate will gain a detailed understanding of Fidelity’s organizational structure, information flow and internal systems, as well as a strong knowledge pertaining to accounting, trading, and settling of equity, fixed-income, derivative instruments, loans and foreign currency exchanges.  They should be able to identify gaps / risk, provide possible solutions, co-ordinate with internal/external groups, be a thought and people leader in promoting innovation, risk management and effectively communicate with any party that may be involved. 

The Expertise we’re looking for

• 2+ years of Team Leader Experience In an Operations environment
• Knowledge of multiple asset classes an advantage, Equities, Loans, Fixed Income, FX.
• 4+ years Experience in Settlements, FX or Fails Management, Recon.
• Strong communication skills with the ability to communicate up and across the organization.
• Experience in the design and implementation of new operational processes in a system and market context.
• Demonstratable experience in the area operational risk and control management
• Understanding of capacity management.
• Experience working in an agile environment.
• Strong data analytics skills to identify risks and opportunities for improvement or refinement.
• Proven ability to build relationships both internally and externally fast as well as the ability to grow these further.
• Understanding of Agile/Lean/Six Sigma methodologies

The Skills You Bring

• Working knowledge of product types of Equities, Bonds, Loans and Foreign Exchange.
• Highly Customer Focus and Relationship Management
• Your excellent interpersonal, verbal, and written communication skills
• Your ability to work well on teams and in fast-paced, cross-collaborative environments.
• Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions.
• Strong process management and decision-making skills.
• Strong knowledge of lean and agile methodologies will enable the successful candidate to assist the Senior Manager in deploying process improvements and targeted changes across the team in as an efficient manner as possible.
• Strong attention to detail and data analytical skills.
• Must have the ability to develop solid action plans to resolve daily operational issues/problems.
• Support the team with questions and blockers with day-to-day duties.
• Be a thought leader and promote innovation in the group.

About the role

• This team plays a critical part in ensuring the capture and transmission of thousands of trades out to the markets and into accounting each day.
• It is the team’s responsibility to ensure that all trades transmitted are captured, transmitted, and validated on time daily. Any items that are preventing this from happening must be identified promptly and resolved accordingly with full analysis complete.
• The Manager will need to ensure that controls are in place for all market and operational risks as well as partner with teams to ensure that any changes or updates to controls are made and communicated accordingly. Sharing this knowledge and making sure information is documented in order to continuously help and support more junior staff develop and grow will be a critical success factor in this role.
• Accuracy, completeness, and timeliness are critical measures for the team. Operating to strict quality limits, the successful candidate will be heavily involved in maintaining quality and ensuring work efficiency and best practices are followed.
• The Manager will need to ensure that controls are in place for all market and operational risks as well as partner with teams to ensure that any changes or updates to controls are made and communicated accordingly. Sharing this knowledge and making sure information is documented in order to continuously help and support more junior staff develop and grow will be a critical success factor in this role.
• Performance management of associates to help them develop and grow is a core part of the role and a key part of the culture in the team, this is something that we will be looking for the successful candidate to do from the outset.
• Relationships with our clients, banks and partner teams are critical to the success of the team. Strong communication skills and the willingness to challenge established norms are attributes that are expected of any successful candidate.
• With the ever changing regulatory and operational environment as well as the complexity of some of the markets and structures that we operate in a strong understanding of operational risk is essential, Keeping Flomotion, RBC, Archer, PAT Tool and other applications up to date at all times will be key

How Your Work Impacts the Organization

The Global Middle Office (GMO) Trade Operations Division acts as a servicing Centre for our trading desks, and external managers globally, facilitating trade capture, confirmation and settlement of equity, debt, derivative, and currency transactions with brokers, money managers and custodian banks. In addition to the various external counterparts that the teams deals with, there are also several internal groups that assist in the group's daily responsibilities, including Compliance, Treasurer's Office, Counterparty Risk, Legal, Fund Accounting, and other Custody groups. All of these combine to ensure that we are providing accurate and timely information into the NAV and then value to our investors.  

Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job.

For roles based in the US : Visit myHR and search for “accommodation” to review Fidelity’s Reasonable Accommodation for Disabilities Policy. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling 800-835-5099, prompt 2, option 3.

For roles based in Ireland: Contact [email protected]
For roles based in Germany: Contact [email protected]

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. Fidelity established an Ireland presence in 1996 and we currently employ 1000 staff across IT and shared services, with offices in Dublin (City West) and Galway (Parkmore East).

For information about working at Fidelity, visit www.fidelityinvestments.ie.

Fidelity Investments is an equal opportunity employer.

Category:

Investment Operations