Why work with Assurant?

Everyone at Assurant, no matter their role, their skills, or where they’re located around the world, is united by our uncompromising values and culture. You’ll bring innovative thought, and a passion for exceptional customer & client partnering to everything you do. 

With more than 100 years’ industry expertise, we are trusted by over 300 million consumers worldwide. We support global businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.

Some of the benefits you'll get working at Assurant include:

• International and Local mentoring programs
• Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
• Discounted Employee Share Purchase Program
• Diversity panels and employee resource groups
• 10 weeks company paid parental leave including superannuation contributions while on unpaid leave
• Development programs and support for higher education
• Novated vehicle leasing
• Volunteering leave to give back to the communities we serve

What's the role about?

Reporting to the Account Director, the Account and Sales Support Manager will be responsible for managing existing client relationships and collaborating with the retail management team on sales initiatives and projects. This includes supporting the successful delivery of new products and services across Australia and New Zealand. In addition, the role will see you:

• Develop, maintain, and strengthen value-added client relationships.
• Support in-store execution and implementation of new products and services with the Strategic Retail Partner.
• Drive post-launch activities and initiatives with the Strategic Retail Partner to enhance sales performance.
• Identify problems and recommend strategies to enhance the client’s product offering, portfolio performance, and overall customer experience.
• Contribute to the development of innovative services, growth opportunities and actionable plans that deliver strong, measurable results.
• Collaborate with internal teams and client stakeholders to design and implement initiatives that boost product awareness and engagement.
• Assist in developing collateral, campaign briefs, training resources, and promotional materials aligned with client objectives and brand standards.
• Support event planning, product launches, and promotional activities to strengthen client partnerships and enhance market presence.
• Act as an escalation point for the Account Management team, coordinating with internal stakeholders to achieve resolutions.

Does this sound like you?

• Minimum 2 years’ experience in sales support, client/account management, or a similar role - ideally within a highly regulated or complex environment.
• A proven ability to build and maintain strong relationships with management and key stakeholders.
• A successful track record of delivering customer or operational change initiatives.
• Strong interpersonal skills and the ability to work effectively as part of a team.
• Experience translating business ideas into tangible concepts, presentations, or materials for client meetings, workshops, or conferences.
• Effective communicator with the ability to influence and drive strong commercial outcomes.
• Demonstrated project coordination and change management capability.
• A proactive self‑starter who is motivated by achieving excellent results and continuous improvement.

Interested? We've love to talk more...

Submit your resume and cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website at https://www.assurant.com/