Posted:
8/26/2024, 2:33:38 AM
Location(s):
Washington, United States ⋅ Olympia, Washington, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
On-site
Collections at WSECU is different than what you might expect! Our goal is to provide financial solutions to assist members during life-changing situations—this is why we’re called “Member Solutions.” In this role, you will be integral to the financial health of our members and the credit union as a whole. As a Member Solutions Representative, you’ll have the opportunity to work on a team that truly cares about members and their financial success. Acting as a consultant, assisting members who are struggling with credit difficulties, you’ll make a difference by guiding members toward relevant solutions and counseling them on their financial options.
What your day may include:
What you bring to the team:
Bonus points if you have:
Competitive pay: $22.00 - $32.99 per hour, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package
Position location: 330 Union Ave, Olympia WA. Employee must reside and perform all work in the state of Washington. This is a work from home position with the exception of occasional on-site training, meetings and specific organization events
When you’d work: Shifts vary: Monday-Friday between the hours of 7:00 am-6:30 pm with rotating Saturday hours of 9:00 am-2:00 pm, Full time, minimum 40 hours per week with scheduling flexibility to meet service needs for this non-exempt position
Hybrid Working from home requirements:
Perks: Here are a few benefits and perks we offer:
WSECU is honored to be recognized as the number one credit union in in the state on Forbes magazine’s list of best credit unions in Washington. Members are at the heart of everything we do. Their feedback helps us determine our path and knowing that same member feedback led to this recognition is incredibly rewarding.
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#LI-Hybrid
We champion our employees’ unique differences because we believe diversity is critical to the success of our members and the communities we serve. We’re proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.
Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 800.562.0999 x11111 or email us for assistance.
Website: https://wsecu.org/
Headquarter Location: Olympia, Washington, United States
Employee Count: 501-1000
Year Founded: 1957
IPO Status: Private
Industries: Banking ⋅ Finance ⋅ Financial Services