Customer Service Rep

Posted:
8/20/2024, 5:00:00 PM

Location(s):
California, United States ⋅ Ceres, California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Description:

Join our team as a Customer Service Representative!

8-5 Monday through Friday

$20 per hour starting pay

As a CSR for Animal Health International, you will:

  • Process customer transactions in order entry system such as orders, quotes, returns, etc.

  • Maintain records and document all customer interaction.

  • Monitor shipment dates to ensure timely delivery.

  • Maintain a current knowledge of company products, policies and procedures

  • Provide customer service and sales support and respond to customer queries

  • Communicate any pertinent information received from customers to the outside sales representative or appropriate management.

  • May also place outbound calls to existing customers to identify and suggest additional products and increase sales and services.

  • The Customer Service Representative may perform other duties as assigned.

Qualifications

  • High School Degree or equivalent

  • Exceptional customer service and organizational skills

  • Accuracy and strong attention to detail

  • Effective verbal, written, and interpersonal communication skills 

  • General computer proficiency including knowledge of MS Office

#LI-Onsite

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

  • 401(k) Match Retirement Savings Plan.

  • Employee Stock Purchase Plan (ESPP).

  • Paid Time Off (PTO).

  • Holiday Pay & Floating Holidays.

  • Volunteer Time Off (VTO).

  • Educational Assistance Program (Tuition Reimbursement).

  • Full Paid Parental and Adoption Leave.

  • LifeWorks (Employee Assistance Program).

  • Patterson Perks Program.
     

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$13.89 - $17.16


EEO Statement


As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.



We are Patterson. We welcome you.