Data Analyst II - Athlete Contacts (REMOTE)

Posted:
9/6/2024, 9:01:34 AM

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Data & Analytics

Workplace Type:
Remote

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

This Data Analyst II role will sit in the athlete analytics team, which is focused on providing meaningful insights to the enterprise about customer behavior. This role is part of our marketing & customer analytics team as well as our technology product, detail & analytics department. 

This role will work alongside our athlete engagement team and help to deliver on their charter to provide the best customer care. Some example focus areas include but are not limited to customer lifetime value, increasing customer retention, profit maximization, and experience optimization.  

Job Duties and Responsibilities:  

Socialize Key Insights and Optimizations  

  • Translate non-technical business questions into technical code to extract data. Then, leverage data to tell a clear story. 

  • Deliver analysis, insights, and recommendations to technical and non-technical audiences. Deliverables may take the shape of presentations and/or email communications.  

  • Provide data guidance to Tech and Product teams, to help shape and inform reporting solutions to meet business user’s needs.  

Ownership of Measurement Design 

  • Proactively leads measurement discussions with a well-reasoned POV, and makes actionable recommendations as to measurement, KPI’s, best practices and potential outcomes and actions related to the business objective.  

  • Work with cross-functional partners to align on test KPIs 

  • Be intimately familiar with the customer care strategy & budgets. Anticipates measurement requests and roadblocks prior to being solicited by the business.  

  • Independently uses common tools and platforms (e.g. SQL, GCP, Excel) and/or vendor platforms to query, join, extract, and manipulate raw data from disparate sources to tell a comprehensive story with key insights and recommended actions.  

Development of Test & Learn Offerings   

  • Conduct power analyses to ensure optimal test inputs to measure KPI lift.  

  • Explore new ways to measure optimization and incrementality of campaigns across internal and external platforms.  

  • Evaluate data input quality and partner with reporting teams to ensure consistency in test readouts and reporting structure.  

QUALIFICATIONS:

  • Bachelor's Degree in Statistics, Math, Finance, Economics  

  • 1-3 years of experience in analytics required. Experience with customer analytics is preferred but not required  

  • Relevant experience with test & learn (e.g. A/B, incremental, etc.) is preferred 

  • Knowledge of data mining / database structures is required 

  • Experience with SQL or other coding languages (e.g. R) is required 

  • Experience with BI tools (e.g. Qlik, Power BI, etc.) is preferred  

Targeted Pay Range: $54,600 - $90,900. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.