Inside Sales Consultant
What we offer
- Competitive salary along with a company car and commission.
- Paid holidays and sick pay.
- Comprehensive benefits package including pension, life assurance, employee assistance programs, employee referral schemes, and discounts on products including high street brands and Johnson Controls security products.
- Extensive product and on-the-job/cross-training opportunities with outstanding resources available.
- Encouraging and collaborative team environment.
- Career development through various career ladders, including Customer Service.
- Dedication to safety through our Zero Harm policy.
- Access to business resource groups.
- Training on our company values.
- IT equipment to complete all job functions.
What you will do
Reporting to the Inside Sales Manager, our inside sales team works a queue of service technician leads, engaging with customers to quote and secure orders for labor and materials.
How you will do it
- Make introductory calls to customers to identify needs, build quotes, and close sales.
- Produce quotes using appropriate pricing tools.
- Engage with suppliers.
- Provide excellent customer service, managing customer expectations and providing regular updates.
- Make calls to secure orders within specific time frames.
- Complete ad hoc administrative tasks.
What we look for
- Computer literate with proficiency in Outlook, Word, Excel, and internal systems (training will be provided).
- Sales experience with B2B knowledge preferred.
- Excellent phone sales skills.
- Strong verbal and written communication skills.
- Able to work as part of a team and manage individual workloads.
- Well-organized and self-motivated to contribute to the overall team goal.
- Able to work to targets and meet KPIs set.
- Product knowledge in the fire suppression, HVAC, and fire & security business is desirable but not essential.
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