You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

What will you do?

• Help lead the day-to-day operational support, renewal, enhancement, and compliance and security initiatives for Corporate applications.
• Manage software engineering team with a wide range of skill levels and a diverse set of technologies.
• Participate in capacity planning and lead overall career development of software engineering team
• Build and lead a high-performance team, providing mentorship and coaching to team members, and fostering a positive and collaborative team culture
• Ensure adherence to the standards and procedures for system implementation using Sun Life directive for change management to ensure reliability, accessibility, integrity, and security.
• Understand, measure, and help remediate any issues related to the standard operations metrics for changes, incidents, problems as well as the SLAs for business partners.
• Maintain effective communication channels within and across all IT teams and vendors. Act as the liaison between these departments and their business partners.
• Proactively and reactively resolve business and IT challenges.

      
What will you need to succeed?

• Minimum 2 years of IT team management
• 5+ years of progressive information technology experience with full software development life cycle and systems integration experience, and exposure to a broad range of technologies.
• Strong background in application development, technology, and operations support.
• People leadership that empowers others to fail, learn, and grow.
• Strong vendor management skills – partnering, understanding roadmaps, pushing as necessary.
• Excellent communication, facilitation, influencing, and organizational skills
• Mindset to drive innovation and continuous improvement, embraces change
• Bachelor’s degree or college diploma in computer science / engineering or related field.
• Experience with applications running on-prem and cloud (AWS)
• Experience with Disaster Recovery.
• Understanding of DevOps, Agile practices, and ITIL methodologies

Notes/Unique requirements:

• Occasional weekend work for Disaster Recovery
• After hours on-call escalation availability for major production issues
• Occasional travel between Toronto and Waterloo
• RCMP clearance

What’s in it for you?

• Great Place to Work® award for Best Workplaces for #HybridWork
• Recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• Canada Award for Excellence for Mental Health at Work
• Pension, stock, and savings programs to help build and enhance your future financial security
• To be part of an innovative culture where continuous improvement is valued and embedded in what we do

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

82,000/82 000 - 135,000/135 000

Job Category:

IT - Application Development

Posting End Date:

29/08/2024