FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Assist Team Head to supervise a team in providing sales support and agency administration operation to cope with on-going distribution channel business development within the Sales & Distribution Division

Join BlueCross as an Assistant Manager, Distribution Operation & Administration and be part of an exceptionally ambitious team in Hong Kong. This is your chance to contribute to world-class distribution and administrative operations within our Finance and Insurance sector. Your role will be pivotal in driving flawless business development and maintaining strict compliance standards.

Job Responsibilities

• Lead a team responsible for sales support and agency administration, ensuring successful implementation of distribution channel business development in the Sales & Distribution Division.
• **Ensure Compliance:** Monitor and maintain effective systems and controls for the accurate selection and administration of insurance intermediaries, strictly adhering to legal and regulatory requirements.
• **Licensing and Registration:** Handle the licensing and registration affairs of insurance intermediaries, manage enquiries and correspondences from regulators, and coordinate CPD and compliance training.
• **Interdepartmental Coordination:** Liaise with related departments for the preparation and regular review of agent/broker agreements, forms, and correspondences.
• **Support and Investigation:** Assist the Team Manager in investigating sales-related complaints and addressing audit issues raised by internal and external auditors and regulators.
• **Reporting and Risk Management:** Participate in various reporting tasks on intermediary management, risk management, and credit review within the Division.
• **Policy Review:** Perform regular reviews and updates of internal policies and procedures to align with regulatory requirements and Group standards.
• **Administrative Support:** Provide administrative support for sales campaign management and participate in special projects as assigned.

Competencies

• **Self-Initiated and Reliable:** Demonstrate exceptional initiative, reliability, and attention to detail, with a willingness to take up additional responsibilities.
• **Great Teammate:** Flourish in a fast-paced environment, working independently with minimal supervision while being an effective great teammate.
• **Analytical Skills:** Exhibit excellent analytical, problem-solving, and interpersonal skills.
• **Language Proficiency:** Possess an excellent command of written and spoken English and Chinese.
• **Technical Skills:** Be proficient in Microsoft Word, Excel, PowerPoint, and Chinese word processing.

Education/Work Experience

• **Educational Background:** Hold a university degree with related professional qualifications.
• **Experience Requirements:** Must have at least 4 years' experience in compliance and/or agency administration in the insurance or banking industry. Supervisory experience for a minimum of 2 years is required.
• **Knowledge of Regulations:** Display understanding of the Insurance Ordinance, Code of Conduct for Licensed Insurance Agents & Brokers, Personal Data (Privacy) Ordinance, and other regulations.

Be a part of BlueCross and help us set new standards in the finance and insurance industry. Together, we can compete and achieve outstanding results.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.