Sales Service Specialist I

Posted:
1/19/2026, 4:00:00 PM

Location(s):
Michigan, United States ⋅ Howell, Michigan, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Entry of customer and distributor purchase and sample orders accurately and efficiently.
  • Maintain customer and distributor pricing in the ERP system.
  • Interface with all Chem-Trend departments that support the COFP.
  • Coordination of information to respond to customer requests, i.e. SDS’s, Product Data Sheets, C of A’s, Pricing and Samples.
  • Coordination of Material Return Authorizations, Customer Concerns, price increase notification to customers and distributors.
  • Liaison between customers, distributors, and Chem-Trend internal departments. for the purpose of order fulfillment, shipping requirements, customer service and technical support.

Qualifications:

  • High School diploma required; Associates Degree preferred.
  • Minimum of three years office experience.
  • Familiarity of ERP and CRM systems.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Chem-Trend Limited Partnership

Freudenberg Group

Website: https://www.freudenberg.com/

Headquarter Location: Weinheim, Baden-Wurttemberg, Germany

Employee Count: 10001+

Year Founded: 1849

IPO Status: Private

Industries: Automotive ⋅ CleanTech ⋅ Home Services ⋅ Laundry and Dry-cleaning ⋅ Manufacturing ⋅ Retail