Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software problems, ensuring the smooth operation of enterprise network operations. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Troubleshoot and resolve software problems within critical business systems. - Ensure the smooth operation of enterprise network operations. - Collaborate with cross-functional teams to identify and implement solutions. - Contribute to the improvement of support processes and procedures. Professional & Technical Skills: - Required Skill: Expert proficiency in Enterprise Network Operations. - Strong understanding of network protocols and technologies. - Experience in troubleshooting and resolving network issues. - Knowledge of network security principles and best practices. - Experience with network monitoring and diagnostic tools. - Familiarity with cloud computing platforms and services. - Excellent problem-solving and analytical skills. - Strong communication and collaboration abilities. Additional Information: - The candidate should have minimum 7 years of experience in Enterprise Network Operations. - This position is based in Manila. Minimum 7 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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