Join Sustainable Talent as a Software QA Engineer supporting Nvidia and their Engineering team. This is a W-2 full-time contract based in Santa Clara, CA. We offer competitive pay $75-87/hourly based on factors like experience, education, location, etc. and provide full benefits, PTO, and amazing company culture!
What you'll be doing:
- Work with software developers, program managers, and customers to investigate reported issues, assist in root cause determination, and verify reported defects are fixed.
- Replicate Customer / End user reported issues.
- Candidate will be working on the latest NVIDIA products and technologies and provide software technical support to our customers and partners.
- Focus will be to analyze and reproduce issues reported by OEMs customers and partners.
- Additional responsibilities include testing NVIDIA products on customer specific platforms to ensure compatibility and provide timely communication to cross-functional groups.
- You will help triage, isolate, and resolve reported problems. Develop and implement software tools that improves productivity.
What we need to see:
- Bachelor or Masters degree in Computer Science, Electronics, Software Engineering, or equivalent experience.
- 5+ years’ experience with 2+ years customer support or software -hardware testing experience required.
- Experience troubleshooting and resolving hardware or software issues a must.
- Deep understanding of the Windows OS.
- Deep knowledge of PC architecture, supercomputers, and computer clusters.
- Must have extensive experience building, configuring, and troubleshooting PCs, or laptop systems.
- Experience with debugging tools, memory dump analysis and remote debug.
- Strong analytical & problem-solving skills, excellent interpersonal skills and should be able to handle multiple projects independently.
- Good written and verbal communication skills are essential.
- The candidate should be willing to work flexible hours.
Ways to stand out from the crowd:
- Familiarity working with NVIDIA GPU hardware a strong plus as well as prior experience in PC Game Testing will be an added advantage.
- Scripting experience in Python / PowerShell.
Sustainable Talent is a M/F+, disabled, and veteran equal employment opportunity and affirmative action employer.