Position Highlights:

• Position: Patient Navigator
• Location: Corp Center-Warrenville
• Per Diem
• Hours: as needed

Provides initial response to clients reaching out to the hospital.  Conducts initial assessment of clients and schedules mental health appointments.  Responds to and triages crisis calls.  Registers, reviews and corrects patient registration information in the computer system.  Verifies insurance coverage and eligibility on all Blue Cross HMOI members. 

What you will need:

Required Education, Skills and/or Experience:

• Basic computer knowledge that included Microsoft Office Suite
• Maintain information as highly confidential  
• Ability to maintain professional boundaries and willingness to seek supervision
• Associate’s Degree plus a minimum of three years of experience or a Bachelor's Degree.

Preferred Education, Skills and/or Experience:

• Bachelor’s Degree in a Behavioral Health related field
• Minimum of one year of previous experience in healthcare or in a behavioral healthcare setting
• Crisis line or crisis intervention experience
• Substantial knowledge base of insurance plans such as Commercial, Managed Care and capitated plans, Medicare, Medicaid and Workers Compensation

Required License and/or Certification:

• CPI (Crisis Prevention Intervention) certification within 90 days of start date into position
• Current CPR Certification issued by American Heart Association within 90 days of start date into position

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Free Parking at designated locations
• Retirement Options with Company Match
• Community Involvement Opportunities