The Internal Consulting Solutions (ICS) organization is a dynamic and expanding team within Citi responsible for leading high value initiatives to meet Citi’s transformation and business priorities.  The ICS organization delivers significant programs in close partnership with Citi’s functional and business unit senior leadership. The ICS team is the go-to for consulting expertise within the firm. ICS covers a diverse set of critical initiatives which vary in size, duration, and complexity sponsored by senior leadership which have significant and measurable business value outcomes.

The ICS team is an interdisciplinary team comprised of colleagues with deep management consulting and financial services expertise uniquely positioning ICS to develop Citi’s transformational change approaches and methods as well as build change capabilities engaging Citi employees at all stakeholder levels. 

ROLE DESCRIPTION:

The Analyst is a key team member within Citi’s ICS organization, supporting delivery of operating model, process improvement and process transformation projects and programs. Analysts are expected to support deliverables through the program and delivery lifecycle. Analysts will receive continued development of the consulting toolkit and methodologies as well as extensive exposure to a global financial institution within their role.

Analysts report directly to a senior leader within the ICS organization, but also to engagement manager(s) who lead the day-to-day of ongoing projects via a matrix management structure.

In this role, you are expected to:

• Support all phases of projects and drive execution and delivery including:
  • Preparation of communications for project sponsors and senior stakeholders regarding hypotheses, analyses, and project outcomes
  • Drive analysis of complex sets of data and business processes as needed with limited guidance.
  • Analyze solutions to problems and develop initial hypotheses leveraging frameworks, and methodologies.
  • Facilitate continued communications to drive engagement of key stakeholders and adoption of recommendations and solutions.
• Demonstrate initiative in performing necessary research and obtaining data to support required analysis
• Work with ICS colleagues to continuously develop re-usable intellectual capital and contribute relevant content to the team’s knowledgebase

As a successful candidate, you’d ideally have the following skills and exposure:

• 1-3 years of experience in a top-tier management consulting firm and/or equivalent experience in a large Financial Services company
• Familiarity with digitalization concepts and emerging trends as it relates to Process Transformation and AI experience integrating technology priorities and requirements into the development of holistic process models and solutions
• Highly proficient in MS Office including experience creating, owning, and developing PowerPoint presentations and advanced skills in Excel
• Strong written and verbal communications skills
• Experience analyzing processes to high-level of diligence and detail
• Must be eligible to work in India. This position does not offer VISA sponsorship. 

CORE COMPETECIES:

• Analysts are expected to be familiar with some of the core competencies necessary for transformation projects and a willingness to continue to develop competencies
  • Hypothesis Generation
  • Analytical Framework Development
  • Agile Delivery
  • Data Analysis
  • Root Cause Identification
  • Process Analysis, Mapping and Design
  • Business Case and Financial Model Development
  • Stakeholder Management
  • Communications and Change Planning
  • AI

CHARACTERISTICS:

• Operates at a high-level of professionalism and able to engage with stakeholders
• Execute deliverables to a high-quality standard, with attention to detail and in a timely basis
• Comfortable with learning new tools and applications to support communications and analysis
• Data driven mindset capable of collecting, aggregating, and analyzing data
• Intellectually curious with eagerness to learn and expand knowledge base of financial services industry and methodologies to delivery transformation programs.
• Self-starter who shows initiative in performing research, obtaining data, and conducting analyses
• Works effectively in a team-based collaborative model.
• Comfortable in an environment of ambiguity and change

EDUCATION:

• Bachelor/University Degree with preference towards business or quantitative focus

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe.

At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

Artificial Intelligence Software, Artificial Intelligence Techniques, Management Consulting.

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