We are seeking a highly skilled and professional Executive IT Support Specialist to deliver premium, "white-glove" technology support to our global executives and leadership team. This individual will serve as a trusted partner for our executives, ensuring seamless technology experiences that enable productivity, collaboration, and security at the highest levels of the organization.

While the primary focus will be on supporting executives with tailored, high-touch service, this role also requires flexibility to assist the broader IT organization as business priorities require. The ideal candidate thrives in dynamic environments, possesses outstanding technical expertise, and demonstrates discretion, professionalism, and exceptional communication skills.

This role is based in our Attleboro, MA office headquarters and will report to the Global Service Delivery Manager.

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General Responsibilities:

• Provide high-level, personalized IT support for executives, including hardware, software, mobile devices, conferencing systems, and collaboration tools.

• Proactively anticipate, diagnose, and resolve technical issues with urgency and discretion, ensuring minimal disruption.

• Support executives during key meetings, presentations, and travel, ensuring all technology is functioning flawlessly.

• Serve as a trusted advisor to executives on best practices, new tools, and secure technology usage.

• Collaborate closely with the global IT team to align executive support with enterprise technology standards and initiatives.

• Maintain and configure a range of devices (laptops, tablets, smartphones, AV/conferencing equipment) with a focus on security and ease of use.

• Document support activities, maintain asset tracking, and contribute to knowledge-sharing within the IT team.

• Flexibly assist with broader IT projects, rollouts, and support needs across the organization when required.
  

Experience / Qualifications:

• Relevant work experience or knowledge of the role

• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands Strong organization, planning and time management skills to achieve results

• Holds self-accountable to achieving goals and standards

• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)

Additional Experience / Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 5+ years of experience in IT support, with at least 2 years in an executive or VIP support capacity.
• Expertise with Windows, macOS, Microsoft 365, collaboration platforms (Teams, Zoom, WebEx), and mobile device management.
• Strong knowledge of network fundamentals, security best practices, and remote troubleshooting.
• Exceptional interpersonal skills, with the ability to build trust and confidence with senior leaders.
• High level of discretion, confidentiality, and professionalism.
• Ability to prioritize, adapt quickly, and perform under pressure in a fast-paced global environment.

#LI-MY1 #LI-Onsite 

Hourly Base Pay Range:

$32.40 - $44.55

At Sensata, our employees are the key to our success and growth.  We recognize that each individual brings their own unique experience, therefore the base salary range information shown above is a general guideline only.  Sensata considers several factors when extending an offer, including, but not limited to, a candidate’s experience and qualifications, as well as internal equity, market and business considerations. In addition to base salary, Sensata offers competitive medical, dental, vision, life and disability insurance plans, along with education reimbursement, wellness programs, a 401(k) retirement plan with Company matching, and a variety of paid time off, such as vacation or flex-time, sick, bereavement, and parental leave.

SmarterTogether

• Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing

• Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication

•  As OneSensata, we are working together to make things work together 

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