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Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Ready to bring your experience from complex enterprise environments to Salesforce? Do you place a high value in being part of a company that emphasizes equality, diversity, innovation, and doing the right thing for ourselves, our community and our customers?

The Salesforce Digital Platform team is responsible for the innovation of the Salesforce digital experience globally, leveraging best-in-class technology and systems—including Salesforce’s platform and Agentforce. Salesforce continues to grow rapidly, and our digital experience ensures that visitors, prospects, customers, and trailblazers can connect with Salesforce content and capability in a seamless and engaging manner.

This role:
As Senior Product Manager for Digital Productivity, you will be responsible for the vision, strategy and execution for the DevOps product platform and the roadmaps for end-to-end toolchain orchestration, insights and release automation, in partnership with engineering teams. This is a critical role as we build a platform that unites our various platforms, products and organizations into a single platform and a unified experience - a brand new Agentic Experience. The successful candidate will have a track record of shaping business strategy for technical products or services, and an understanding of reliability, scalability and performance of production services. The successful candidate will have expertise in the Digital landscape and a proven ability to deliver platform capabilities.
In your career, you will have had a consistent record of technical delivery, driving roadmaps for technical product, partnership and leadership. You will work with a group of very savvy, highly motivated software engineers. We are looking for someone with leadership skills, a history of working in an agile development methodology and the ability to operate within short release cycles.

Responsibilities

• Build the vision and strategy for our DevOps product framework with end-to-end toolchain orchestration and release automation. Be excited to innovate and surprise developers with tools that increase their efficiency

• Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating delivery of complex, multi-year initiatives

• Establish prioritized roadmaps and implement strategies for execution in close collaboration with engineering management

• Translate product roadmaps and feature requests into models, workflow diagrams, user stories, acceptance criteria, and other suitable artifacts

• Discussing the need for and importance of performance testing to capture metrics for insight in application and infrastructure's performance

• Provide regular updates to leadership, escalating items when needed but with presence and relationships to identify and resolve most issues independently

• Engage closely with Engineering teams on functional-technical-operational aspects including validation and features sign-off

• Function independently and as part of a team under aggressive deadlines in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continued improvement. The successful candidate will enjoy the risk and opportunity of advanced technology development

• The position is based in Hyderabad and requires flexible work shift schedule to accommodate meetings with North American stakeholders and partners

Required Skills/ Experience:

• 10+ years of overall experience with minimum of 3 years experience within DevOps, tools and frameworks or as a developer evangelist

• Experience as a Technical Product Manager with good understanding of architecture and technology

• Good understanding of CI/CD, DevOps ecosystem and related technologies

• Good understanding of application development practices and methods

• ​Understanding the infrastructure and application design to plan performance tests accordingly

• Experience with deploying and managing services in public cloud, like Heroku or AWS.

• Familiar and comfortable with agile/scrum development methodologies

• Ability to communicate effectively with business as well as technical audiences. Able to write clear and concise documentation, excellent written and spoken communication skills

• Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite

Desired Skills/Experience:

• You have come from a development background and moved into product management

• Experience using Jenkins, CircleCI, GitHub Actions, or other related frameworks/Platform

• Represent/enable the performance test process, reporting and communication to the different product teams

• Knowledge of performance testing tools (Loadrunner, Jmeter, Postman, Katalon and other open-source performance tools)

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.