Room Service Server

Posted:
12/2/2024, 2:15:56 AM

Location(s):
Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Hourly Rate: $11.25

Are you looking for a place where meaningful moments are made together?  

 

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Room Service Server at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Shift: Part-Time; 1st/2nd; must be available to work weekends and holidays.

Requirement: Valid Driver's License required. 

 

Where great benefits lead to a life fulfilled. 

  • Competitive Pay 

  • Medical/Dental/Vision/401K opportunities 

  • Travel discounts 

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

  • *Benefit Eligibility will vary by position 

 

Site Specific Perks 

  • Free on-site parking 

  • Uniform laundering (Front Office, Engineering, and Housekeeping)

  • 40% discount at all on-site Food & Beverage outlets

  • Complimentary soft drinks during each shift 

  • Work shoe credit through Shoes for Crews twice a year 

  • Company branded coat/jacket for outdoor and travel roles 

  • Hats and sunscreen are provided, as needed  

  • Bi-annual team building events 

  • “Way to Go” Incentive - $5 per name mention deposited onto Wisely card

  • Quarterly celebrations, Associate of the Month, Associate Appreciation Week 

  • Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

As a Room Service Server, a typical day will include: 

  • Takes orders through telephone or in person and serves food and beverages to guests. 

  • Ensures delivery tray has all necessary utensils and supplies 

  • Answers questions on menu selections. 

  • Delivers food to guest rooms in a timely manner. 

  • Communicates with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.  

  • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.   

  • Records transactions in POS system at the time of order. 

  • Checks in with guests to ensure satisfaction with each food course and/or beverages.  

  • Completes opening and closing duties, including restocking items, turning on/off lights, etc. 

 

Guest Experience and Company Standards 

  • Welcome and greet guests and anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

 

To Become a Room Service Server at MVW:  

  • Available to work various shifts, holidays, and both weekend days. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. 

  • The position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.