Posted:
12/2/2024, 2:15:56 AM
Location(s):
Florida, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Room Service Server at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Shift: Part-Time; 1st/2nd; must be available to work weekends and holidays.
Requirement: Valid Driver's License required.
Where great benefits lead to a life fulfilled.
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit Eligibility will vary by position
Site Specific Perks
Free on-site parking
Uniform laundering (Front Office, Engineering, and Housekeeping)
40% discount at all on-site Food & Beverage outlets
Complimentary soft drinks during each shift
Work shoe credit through Shoes for Crews twice a year
Company branded coat/jacket for outdoor and travel roles
Hats and sunscreen are provided, as needed
Bi-annual team building events
“Way to Go” Incentive - $5 per name mention deposited onto Wisely card
Quarterly celebrations, Associate of the Month, Associate Appreciation Week
Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
As a Room Service Server, a typical day will include:
Takes orders through telephone or in person and serves food and beverages to guests.
Ensures delivery tray has all necessary utensils and supplies.
Answers questions on menu selections.
Delivers food to guest rooms in a timely manner.
Communicates with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Records transactions in POS system at the time of order.
Checks in with guests to ensure satisfaction with each food course and/or beverages.
Completes opening and closing duties, including restocking items, turning on/off lights, etc.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Room Service Server at MVW:
Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
The position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Website: https://marriottvacationsworldwide.com/
Headquarter Location: Orlando, Florida, United States
Employee Count: 10001+
Year Founded: 1984
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Hotel ⋅ Rental ⋅ Tourism ⋅ Travel