Nutrition Services - Patient Experience Team Lead - Saint Luke's Hospital

Posted:
8/5/2024, 5:00:00 PM

Location(s):
Missouri, United States ⋅ Nablus, West Bank, Palestinian Territories ⋅ West Bank, Palestinian Territories ⋅ Kansas City, Missouri, United States

Experience Level(s):
Senior

Field(s):
Medical, Clinical & Veterinary

Job Description​

The Opportunity:  

The Team Lead for Nutrition Services Patient Experience will follow direction of leadership. They will be running the Patient Services kitchen. There will be a big emphasis on patient rounding, and they will be responsible for process improvements. They are able to open or close operations and run shifts in the absence of leadership. They oversee the execution of day to day operations. Job assignment may include Diet Office leadership, production, cashier, or other key positions. You may assist with analytics data entry, patient diets, inventory management, and production waste. You will prepare schedules and ensures staffing levels meet demands. You will ensure timely service, product quality safety, and sanitation standards are met. You are involved with training and coaching staff, handling customer complaints, maintaining a positive attitude, and conducts interactions in a professional manner. You will delegate duties as needed, and enforces policies and procedures.

The Shifts:

  • Some 5:30 AM to 2:00 PM shift
  • Mostly 12:00 PM to 9:00 PM
  • Every other weekend required

 

Why Saint Luke’s? 

  • Evening and Weekend Shift Differential  

  • Saint Luke’s offers competitive salaries and benefits packages to all eligible employees, click here to find out more. 

  • We believe in creating a collaborative environment where all voices are heard. 

  • We are here for you and will support you in achieving your goals. 

  • We are dedicated to innovation and always looking for ways to improve. 

 

Benefits: 

  • Health, Vision and Dental 

  • Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans 

  • Flex and Health Savings Accounts 

  • Tuition and Education Reimbursement 

  • Various other voluntary benefits available 

  • Retirement options 

  • Clinical Advancement Program – Shared Governance, Unit Based Project, Career Advancement 

 

Saint Luke’s Hospital:  

Saint Luke’s Hospital of Kansas City is one of the largest faith-based care hospitals in the region—offering many specialized programs and services. Our network of more than 600 physicians represents more than 60 medical specialties.  

Saint Luke’s Hospital has been recognized by U.S. News & World Report as one of the elite hospitals in the nation. It is nationally ranked in two specialties for 2019-20 and honored as high performing in two additional specialties.  

Saint Luke’s Hospital is a primary teaching hospital for the University of Missouri–Kansas City School of Medicine, which includes a physician residency program. 

Job Requirements

Applicable Experience:

Less than 1 year

Food Handlers Permit - Various

Job Details

Full Time

Swing (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.