Job Description:

• Challenging and rewarding work environment
• Friendly and dynamic team
• Permanent Part Time position (Monday-Thursday)

About the Role

The Patient Services Clerk is accountable for providing clerical support and facilitating patient management within Clinical Neurosciences.  The PSC will be involved in booking appointments, reception duties, delivering customer service of a high standard and providing high level administration assistance to the Neurosciences Consulting Rooms.

This position will include a wide range of duties including dealing with patient information, telephone enquiries, , making appointments and liaising with patients, doctors, nurses and other members of the multidisciplinary team

Classification for this position will be HS2 - HS21 ($66,768 - $73,811 per annum pro rata) dependent on experience within public health

Your Contribution

• Ability to work in a fast paced environment
• Minimum two years’ experience in a healthcare setting
• Demonstrated high level communication skills, written and verbal
• Ability to work in a multidisciplinary team
• Ability to work independently
• Intermediate to Advanced computer skills, including Microsoft Office applications
• Highly developed customer service skills
• Ability to problem solve

What We Offer

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month!)
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging – Increase your take home pay!
• Free car parking
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement
• CBD Location, close to Public Transport and close to lots of car parks

About Clinical Neurosciences

Clinical Neurosciences is a multidisciplinary unit dedicated to improving the understanding and treatment of neurological disorders. The unit provides a complete clinical and diagnostic service and maintains a strong research focus principally centred on epilepsy, multiple sclerosis, motor neurone disease and movement disorders.

Working at St Vincent’s

St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Application

• Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).

This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.

Contact

Ellie Lemin, Clinical Neuroscience Consulting Rooms Coordinator, 9231 3341 or [email protected]

Position Description and Critical Job Demands Checklist:

Contact Details:

Clinical Neuroscience Coordinator, Ellie Lemin, 9231 3341, [email protected]

Alternate Contact:

Closing Date:

29 August 2024 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct