Scheduled Hours

37.5

Position Summary

The Data Quality Specialist reports to the Director of Data Quality and is a full-time position focused on data research, analysis, reporting needs, survey work, and data projects that improve data quality within University Advancement’s Business Intelligence team. Leads special projects related to data quality, research, and analysis. Serves as the coordinator for significant surveys. Utilizes judgment and resourcefulness to ensure data accuracy of alumni and donors in the University’s complex and comprehensive Salesforce-based CRM. Develops, prepares, and distributes various complex reports for University Advancement staff, including leadership. Ensures CRM data integrity through data audits and data loads. Requires strong analytical skills, critical thinking, exceptional attention to detail, excellent verbal and written communication skills, and the ability to stay organized and act proactively.

Job Description

Project management for data-focused projects

• Manage special projects focused on data quality including data audits and data cleanup.

• Identify use cases and coordinate across team the execution of batch uploads to CRM to ensure accurate and timely data.

• Perform analysis of new and existing reports and data definitions for accuracy; identify discrepancies, opportunities for clarification, and data integrity issues.

• Collaborate with database developers (UAS) on data integration projects, data testing, and maintaining data quality.

• Create and update decisions, best practice, and process documentation related to data audits and data quality.

 

Reporting and Surveys

• Prepare and validate monthly and quarterly reporting.

• Provide backup to the Director of Data Quality on additional special reporting needs, including supporting the EVC office.

• Gather and analyze data for significant surveys and present findings to leadership.

• Create and update decisions, best practice, and process documentation related to reports and surveys.

 

Manage ongoing and regular processes, including:

• Biographical appends.

• Alumni Questionnaires.

• Representing Advancement Services/Business Intelligence on appropriate committees.

 

Perform other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or a table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

This position is located in St. Louis, MO and the targeted hiring range for this position is $58,400 - $66,000. 

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Analytical Thinking, Coding Languages, Communication, Complex Systems, Confidentiality, Customer Relationship Management (CRM) Software, Customer Service, Data Analysis, Data Loader, Data Quality, Deadline Management, Hyper Text Markup Language (HTML), Import Wizard, It Reporting, LexisNexis, Microsoft SQL Server, Nonprofit Organizations, Problem Solving, Project Management, Salesforce (Software), Tableau (Software), Taking Ownership, Teamwork, Trend Insights, Work Initiative

Grade

G12

Salary Range

$58,400.00 - $99,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.