Account Manager

Posted:
9/20/2024, 3:38:09 AM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Remote

About DeleteMe, The Online Privacy Company
DeleteMe is the online privacy company that makes easy-to-use tools for consumers and businesses to control what personal information companies, third parties, and what other people see about them online. DeleteMe is a rapidly growing SaaS privacy business operating globally and remotely / WFH – we are the emerging leader based on # customers and $ revenues in a fast-growing nascent category of consumer and enterprise security Privacy Services.  What we do - our mission - matters because we are restoring a sense of privacy, fairness, and control of personal data in the possession of others.  Easier, simpler, control underpinned by a suite of new data privacy laws being passed worldwide will play a part in greater personal security, and freedom, and in stronger democracies in an era where data collection is at unprecedented levels.  This is what our work and brand stand for and we are building a large, sustainable, for-profit business to catalyze this.  We have strong B2C and B2B businesses with respective product offerings informed by feedback from an active customer base growing between 30% and 200% year/year. DeleteMe is well-capitalized: profitable for the last three years with an 8-figure balance sheet and large-scale venture firms as investors.
DeleteMe is led by a passionate team, backed by premier investment firms, and supercharged by a strong mission to empower consumers with privacy.

Job Summary: As an Account Manager you will act as a critical member for DeleteMe, partnering closely with the Customer Success team to provide an industry leading Customer Journey for new and existing clients.  Account Managers will be key members for DeleteMe’s account teams, building strategic relationships and guiding customers towards successful strategic outcomes.  As an Account Manager you will work with key clients to identify expansion opportunities, multi-thread with other critical client stakeholders, and drive expansion revenue for DeleteMe.  Additionally, you will help create positive sentiment by ensuring high Net Promoter Scores (NPS) and generate referrals for DeleteMe’s Sales team.  

DeleteMe

Website: http://www.joindeleteme.com/

Headquarter Location: Somerville, Massachusetts, United States

Employee Count: 51-100

Year Founded: 2011

IPO Status: Private

Industries: Cyber Security ⋅ Information Technology ⋅ Privacy ⋅ Technical Support