EcoCart is a leading post-purchase CX platform for ecom brands. We partner with brands to meet their post-purchase & sustainability goals by powering package protection, issue resolution, and carbon offsetting. We are powering peace of mind for shoppers, which builds trust and boosts repeat purchase rates and CLTV.
We are a 30-person, remote-first company looking for people who are motivated by being part of a team building products that will help change the world. We're growing quickly, and want you to grow with us.
EcoCart is currently only hiring folks based and eligible to work in the United States or Canada.
The Opportunity 💻
EcoCart is seeking a dedicated Merchant Success Manager to own our post-sale experience and drive exceptional results for our clients. The ideal candidate will have a strong track record in managing client relationships, understanding their unique needs, and using data to deliver tailored solutions. If you’re passionate about ecommerce and thrive in a fast-paced, tech-driven environment, we’d love to have you join our team.