Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Sales and Distribution (SD)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Minimum 15 years of full time education

Summary: As an Application Support Engineer for Packaged Application Development, you will be responsible for identifying and solving issues within multiple components of critical business systems related to SAP Sales and Distribution (SD). Your typical day will involve troubleshooting, resolving issues, and providing support to ensure smooth functioning of the system. Roles & Responsibilities: - Provide technical support for SAP Sales and Distribution (SD) module, including troubleshooting and resolving issues related to configuration, customization, and integration with other modules. - Collaborate with cross-functional teams to identify and resolve issues related to critical business systems, ensuring timely resolution and minimal disruption to business operations. - Develop and maintain technical documentation, including system configurations, customizations, and integrations, to ensure accurate and up-to-date information is available for reference. - Participate in system upgrades and enhancements, including testing and validation of changes, to ensure smooth transition and minimal disruption to business operations. - Provide training and support to end-users, including creating and delivering training materials, to ensure effective use of the system and minimize user errors. Professional & Technical Skills: - Must To Have Skills: Strong experience in SAP Sales and Distribution (SD) module. - Good To Have Skills: Experience in other SAP modules such as Material Management (MM) and Finance and Controlling (FICO). - Experience in troubleshooting and resolving issues related to SAP Sales and Distribution (SD) module, including configuration, customization, and integration with other modules. - Strong understanding of SAP Sales and Distribution (SD) module, including business processes and best practices. - Experience in developing and maintaining technical documentation, including system configurations, customizations, and integrations. - Experience in participating in system upgrades and enhancements, including testing and validation of changes. - Experience in providing training and support to end-users, including creating and delivering training materials. Additional Information: - The candidate should have a minimum of 5 years of experience in SAP Sales and Distribution (SD) module. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Pune office.

Minimum 15 years of full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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