Application Tech Support Practitioner

Posted:
11/9/2025, 8:27:03 PM

Location(s):
Bengaluru, Karnataka, India ⋅ Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Netapp Storage Area Network (SAN) Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: We are seeking an experienced Storage Administrator (L2/L3) to manage, maintain, and support enterprise storage infrastructure. The candidate will have hands-on experience with NetApp AFF/FAS, PowerMax 8K, ISILON, and ECS. The role involves storage provisioning, replication, upgrades, monitoring, and troubleshooting to ensure high availability and performance. Roles & Responsibilities: Perform NetApp AFF/FAS storage provisioning and manage volume/LUN assignments. Configure and manage SnapMirror/SnapVault replication for disaster recovery. Conduct NetApp upgrades including firmware, ONTAP, and cluster upgrades. Manage PowerMax 8K storage arrays, including SRDF/S replication configuration and monitoring. Support ISILON NAS storage – share creation, quota management, and monitoring. Handle ECS object storage management, including bucket setup, replication, and monitoring. Monitor storage health, capacity, and performance; troubleshoot and resolve storage-related issues. Collaborate with application and infrastructure teams for storage requirements and DR testing. Maintain proper documentation of storage configurations, replication setups, and operational procedures. Technical & Professional Skills: Hands-on experience with NetApp AFF/FAS, including provisioning, SnapMirror, SnapVault, and upgrades. Experience with PowerMax 8K, including SRDF/A configuration and replication management. Working knowledge of ISILON NAS and ECS Object Storage. Understanding of CISCO SAN/NAS concepts, zoning, LUN masking, and host connectivity (WWPN). Strong troubleshooting and analytical skills. Knowledge of DR/BC processes and Site Recovery Manager (SRM) is a plus. Qualifications: Relevant storage certifications (NetApp, Dell EMC, VMware, etc.) preferred. Excellent communication and team collaboration skills. Additional Information: - The candidate should have minimum 6 – 10 years of experience. - A 15 year full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing