Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.
We're looking for Smart Tech Specialists to assist in the successful roll-out of some really cool renewable technologies.
As a Smart Tech Specialist you will be on the front line supporting customers, helping them with enquiries and preparing them for the installation of their Heat Pump. You'll become an expert in making sure those that are interested in our products, navigate the journey from enquiry to install with ease and excitement, knowing they will be one step closer to a cleaner, greener lifestyle. This is an entry level role but with scope for plenty of variety and ownership of customers expectations and satisfaction.
With a focus on supporting install readiness, you’ll become an install coordinator and will help guide our customers through the options available to them, what they cost and how we gather the information needed to get to installation, all whilst offering the outrageously good customer service we're renowned for.
You'll be passionate about the technologies we offer and will want to become an expert in explaining these to customers. You'll also liaise closely with our survey and installation teams to make the magic happen.
This is an evolving role and your ability to deal with change in a fast paced environment is key. You’ll be working as one team with clear objectives as we try to provide customers with great new technology and as little inconvenience as possible.
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.