Why Patients Need You
A career with us is about discovering breakthroughs that change patients’ lives. A high performing administrative team is essential to bringing those therapies to people all over the world and making a positive difference. We need dedicated colleagues like you who are efficient, find solutions and collaborate with others to achieve our purpose.
What You Will Achieve
This role will provide a broad range of support to the Legal Division and the Litigation teams.
How You Will Achieve It
Perform all tasks outlined in the Litigation Intake Protocol, which involves:
- Ensuring that litigation and claims documents served on the company are appropriately reviewed, acknowledged, logged, described and routed to the assigned colleagues within the Litigation group or other legal practice areas or departments outside of legal, in a timely manner.
- Interfacing with CT Corp (Pfizer’s registered agent) and Mail services in processing litigation and claims documents served on the Company.
- Performing quality review of Service of Process (SOPs) or other documents to ensure that they are in proper order and communicate with CT Corp or other sources to resolve any discrepancies.
- Collaborating with Pfizer’s Drug Safety Organization to comply with the regulatory reporting responsibilities of new adverse events.
- Reviewing documents received to ascertain whether elements of an adverse event are present, conducting research to determine whether matters have already been received and reported to safety, and ensuring that all adverse events contained in new litigation and claim documents received by Litigation Intake are reported to the Drug Safety Surveillance organization.
- Interfacing with outside counsel and internal Pfizer teams on inquiries related to service of process.
- Ensuring that all new matters being handled by the Litigation Group are created in Teamconnect in a timely manner, and that such matters are updated with corresponding safety numbers as confirmation of AER.
- Monitoring the Litigation Intake mailbox daily. Routing messages to the appropriate teams, responding to USMI inquiries, initiating research to identify or clarify information and exercising judgment in escalating to litigation manager for further action.
- Assist in identifying, troubleshooting and resolving technical issues with the Litigation Intake tool in partnership with Digital.
- Preparing Litigation Intake reports summarizing quarterly and year-to-date activities and intake trends.
SPECIAL PROJECTS AND DEPARTMENT SUPPORT
- Support team on tasks including calendaring, invoice and settlement processing, Teamconnect database updates, electronic and hardcopy file storage and retrieval.
- Partner with Litigation Manager and Digital to explore and develop process improvement initiatives to enhance the group’s technology capabilities for the Litigation Intake tool. Identify ways to make it easier to get things done.
- Deliver project management, operational and logistical support to the group on special projects such as offsite meetings, Town Halls, and other events.
- Manage departmental Business Continuity Plan (BCP) and collaborate with the enterprise BCP leads.
- Create and maintain information repository for litigation matters (i.e., experts, mediators) and engagement letters with individual counsel and other templates to facilitate information sharing. Perform data entry and searches as needed.
Qualifications
Must-Have
- Applicant must have a HS Diploma (or Equivalent) and 8 years of relevant experience OR an associates degree with 6 years of experience OR a bachelors with at least 3 years of experience OR Masters with more than 1 year of experience
- Exercises sound judgment and ability to work with autonomy under minimal supervision;
- Excellent verbal and written communication skills;
- Superior attention to detail and time management;
- Effectively and efficiently prioritizes and manages a dynamic workload;
- Self-motivated, proactive, and solution-focused; ability to anticipate team member needs/requests and take appropriate action; eagerness to improve processes and make it easier to get things done;
- Ability to work well within a team environment and to effectively interface with all levels of management and internal and external stakeholders;
- Ability to quickly develop an in-depth understanding of Pfizer’s organizational structure, with ability to form productive working relationships with colleagues throughout Pfizer; Conducts all activities and makes decisions in accordance with Pfizer’s policies, SOPs and Pfizer Values
- Microsoft Office proficiency required; experience with TeamConnect, Legal Document Management, Ariba, Collaborati, AP Invoice Processing System, and Legal Settlement Tool; ability to quickly learn and adapt to new systems and technologies
Nice-to-Have
- Bachelor's Degree
- Minimum five years administrative or coordinator experience in the legal or Compliance fields or comparable area.
- Familiarity with litigation
- Knowledge of the pharmaceutical industry
Other Job Details:
- Last Date to Apply for Job: November 19, 2024
- Additional Location Information: New York, NY
- Work Location Assignment: Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business
The salary for this position ranges from $31.99 to $53.31 per hour. In addition, this position offers eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company’s policies. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies only to the United States - New York - New York City location.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Administrative