Responsibilities will include, but are not limited to: 

Operational Support and Training (95%) 

• Participate in relationships and communications with private sector veterinarians, professional associations, professional advisors, vendors, transport partners, public clients, mentees, and internal ASPCA departments and professionals 

• Be well versed in ASNA/ASPCA protocols, procedures, and standards of care 

• Participate in onboarding and training ASNA veterinary assistants and other staff 

• Provide a safe and compassionate environment for staff, clients, and animals in ASNA care 

• Receive training in, and master, low-stress animal handling skills and implement these handling techniques consistently in all interactions with animals 

• Instill the guiding principle that everyone can, and should, actively support the animals’ behavioral and mental health in everything they do 

• Participate in mentoring visiting trainees relative to veterinary and kennel assistant duties 

• Practice and encourage open and transparent communications in all interactions, seek out regular feedback from team and peers, and receive feedback in the constructive spirit intended 

• Participate in overall ASNA facilities upkeep and maintenance including cleaning, inventory and stocking, and organization 

• Drive transport vehicles as needed 

• Perform the daily medical duties of a veterinary assistant which include but are not limited to: 

• Flow of daily operations and surgical teams 

• Preparation of surgical patients 

• Anesthesia monitoring 

• Patient recovery 

• Patient emergency support 

• Oral, topical, and injectable medication administration 

• Medical record keeping 

• Perform the supportive medical duties of a veterinary assistant which include but are not limited to: 

• Surgical packs preparation 

• Equipment operation and maintenance  

• Inventory control 

• Upkeep and maintenance of medical, surgical, and kennel areas 

• Perform all duties of a kennel assistant as needed 

Professional Development and Organizational Support (5%) 

• Commit to operating in alignment with our Core Values of Commitment, Ownership, Team, Elevate, and Impact! 

• Adhere to all policies related to operational and environmental safety of patients, staff, and visitors related directly to medical operations 

• Serve in any surgical, medical, or training role as needed and support all daily operational processes to complete the day’s surgeries and training program goals successfully and safely 

• Fully engage and participate in the self-performance management process including annual reviews, regular feedback sessions, required compliance training, and goal setting 

• Actively seek individual development opportunities in relation to job function 

• Travel up to 5% as needed 

• Under the supervision of the MMA, and in respect to veterinary and kennel assistant operations, encourage and advocate for: 

• Smooth and efficient operation of ASNA surgical, medical, and training programs 

• Program policies and strategies that support ASNA’s high standards of quality and best practices 

• All aspects of operations be enforced with campus wide consistency and adhere to all federal, state, and local regulations 

• A positive learning environment across campus supportive of ASNA culture 

• Participate in assigned ASNA department and program specific projects, cross-departmental working groups, and any other assigned commitments to support ASPCA’s 2030 goals 

• Perform all other duties as assigned by the MMA or the ASNA Senior Leadership Team 

Qualifications 

• Exemplifies the ASPCA’s Core Values: 

• Has Commitment and dedication to improving the lives of animals 

• Demonstrates Ownership and feels responsible for outcomes 

• Believes in Team – that we are stronger together 

• Seeks to Elevate others and reimagine what is possible 

• Focuses on Impact, specifically making change for animals 

• Possess outstanding interpersonal communication skills 

• Ability to multitask and deal professionally with high levels of stress in an environment of changing daily operational priorities 

• Ability to work in both a team environment and independently 

• Ability to work in physically and mentally challenging conditions 

• Flexibility in schedule to accommodate program needs, which could include varied daily shifts, weekends, evenings, and holidays 

• Possess companion animal handling experience 

• Ability to understand that patient death is a regrettable but an inevitable part of the medical profession and adopt a healthy coping strategy for such events 

• Provide a valid driver’s license upon hire and pass a motor vehicle history check demonstrating a safe driving history 

• Possess working knowledge of basic computer/technology skills including email and Microsoft Word 

• Ability to lift 35 lbs/16 kgs without assistance and over this weight with assistance, and the ability to consistently stand, bend, lift, and climb during the course of a regular work shift 

Education and Work Experience: 

• High school diploma, GED, or equivalent  

• Fear Free Shelter certification within 60 days of hire 

• Preferred 1 year experience in professional companion animal handling in a clinical setting