Company
Cox Automotive - USA
Vehicle Operations
Quality Inspector Trainer
Individual Contributor
No remote option; must work at a specified Cox location
No
Day
Compensation
Hourly base pay rate is $26.44 - $39.71/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Work Schedule: Sunday-Thursday (Day Shift)
Job Responsibilities:
- Maintain an understanding of the automotive industry inspection concepts and methodologies.
- Serves as senior-level Inspector and subject matter expert in terms of inspection processes and methodologies.
- Collaborates with auto technicians to handle and thoroughly inspect significantly damaged or otherwise compromised vehicles.
- Plays a lead role in reviewing inspection reports, identifying material issues and recommending steps to secure positive auction results.
- Supports 4T’s with Inspector training, ensuring team members have requisite knowledge and hands-on training.
- Inspecting vehicle equipment and options, documenting results of damage, missing operable.
- Engage with VE Leader and customers to understand questions, issues and concerns.
- Ensure customer complaints are addressed effectively and in a timely manner
- Communicates customer needs and suggestions for changes that will improve customer service and better meet customer needs.
- Other duties as assigned by management.
Qualifications:
Minimum:
- High School Diploma/GED and 7 years of related experience. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; OR 9 years' experience in a related field.
- Ability to drive standard and automatic transmission vehicles.
- Safe drivers needed; valid driver’s license required.
- Excellent communication and interpersonal skills are required. Strong technical aptitude; body, paint and mechanical repair knowledge; mastery of unibody and full-frame vehicles; good organizational skills needed.
- Ability to multitask, follow directions and take instructions required. Basic computer skills.
- Successful completion of Manheim ICP Inspector Level IV written/field exam; Basic Inspections (Electronic Condition Report), Vehicle Grading, Repair Recommendations & Frame Merit Certifications required
- Ability to stand, walk, or sit for prolonged periods of time; ability to bend, stoop, squat or kneel; ability to lift and hold at least 10 lbs. at waist level for an extended period; ability to lift up to 30 lbs.
Preferred:
- Extensive knowledge of automotive body & mechanical work.
- 5+ years of body shop, mechanical, claims adjuster, or estimating experience.
- Prior training or supervisory experience a plus.
- Ability to train individuals one-to-one and provide effective feedback.
- Ability to multitask and must be detail orientated.
- Experience in navigating handheld and other documentation devices preferred.
- Regularly required to stand, walk, talk, and hear.
Work Environment:
- Subject to outside environmental conditions.
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.