A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Job Description

Job Title:                                    Taiwan and Costco Manager

Region:                                       Costco and North Asia

Department:                              Global Markets Group

Reporting To:                            Head of Sales North Asia

In addition to the tasks listed, you may be required to undertake other duties, from time to time, as needed.

Church & Dwight Co., Inc.

NYSE:CHD

Founded in 1846, Church & Dwight is one of the leading consumer packaged goods companies in the U.S. We manufacture and market a broad range of leading household, personal care and specialty products to consumers and business customers in 115 countries. The company operates under three major divisions: Domestic Consumer Products, International Consumer Products and Specialty Products. Well-known brands marketed around the world include ARM & HAMMER, FIRST RESPONSE, NAIR, ORAJEL, OXICLEAN, TROJAN, STERIMAR, BATISTE, L’IL CRITTERS, VITAFUSION, PEARLDROPS and many more.

The Role:

Sitting in the International division within the Global Market Group, this is a regional role that will deliver sales and profit growth through successful management of Costco Asia and opening of new markets and channels in North Asia (Japan, Korea, and Mongolia).

Regular Duties:

Costco

• Deliver Costco Plan with effective / efficient promotion planning

• Deliver sales vs objectives in each country – Japan, Korea, Taiwan

• Develop and drive planning of commercial activities, manage and control budget

• Increase listing of SKUs in Costco warehouses 

Distributors

• Develop strategy and 3-year plan for each country- including marketing activities and NPD

• Develop and conduct JBP with distributors, setting pace for monthly review

• Develop KPIs for each distributor and conduct regular analysis of distributors performance based on evaluation grid and KPIs

• Motivate, challenge and support existing distributors to maximize sales and profit growth

• Identify, recommend and appoint new distributors in greenfield areas

• Manage effectively business transfers from one distributor to another one as required

• Set and control pricing, with the approval from Finance

• Recommend, initiate and oversee launches of new brands/new SKUs, with the assistance of the international marketing department

• Assist where appropriate in the launches to distributor Key Account teams and sales forces. 

Business Development

• Build businesses from scratch in key markets by identifying and appointing the best distribution partners

• Maximize the sales of C&D’s global brand portfolio in every market

• Motivate and stimulate distributors to deliver sales and profit targets.

• Monitor in-market sales, distributor stock levels as well as sales to distributor and take necessary action to realise budget.

• Understand sales and brand performance in market to further drive profitable sales growth. 

Marketing

• Develop and implement marketing plans and activity calendar in collaboration with the APAC Marketing manager and the distributors.

• Work with the International and local Brand Managers to ensure the marketing activities are in line with the brand strategy/positioning.

• Ensure planning and timelines are aligned between distributors and Marketing, meeting company process requirement

• Working with Distributors to realise successful implementation of agreed activity calendar and NPD (in line with P&L and marketing objectives).Ensure the funded marketing activity is approved with ROI KPIs and properly recorded in trackers with documented evidence.   Proactively keep C&D management and marketing informed of relevant market intelligence. 

Financial

• Manage all aspects of Region P&L including the marketing investment

• Prepare Profit forecast per territory, partner and brand in a timely fashion including gross sales, trade allowances and marketing expenditure

• Prepare yearly Sales and A&P Budgets per distributor, with Quarterly Reviews, for the approval of the APAC Director.

• Monitor and control profitability of the markets, and report monthly on performance against sales and profit targets.

• Allocate, manage and control marketing budgets, build and maintain trackers of all expenditures, ensure that all expenditure is within budget and comply with finance standards. 

Logistics

• Input monthly demand forecasting into the Export Forecast sheet, including orders and forward forecasts.

• Liaise with Export Customer Service, and Logistics when appropriate, to ensure that customers’ orders are fulfilled on time. 

SPECIAL RELATIONSHIPS

• Maintain - Build a trusting - a good working relationship with all distributors,

• Internal departments Marketing, Finance, Regulatory, Demand Planning and Supply-chain departments. 

EDUCATION AND PRIOR WORK EXPERIENCE REQUIRED

• Bachelor’s degree in Business or equivalent. Advanced degree preferred.

• Track record in international experience building businesses in the Region

• Experienced Costco account management At least 6-8 years Sales, Marketing and Account Management experience in the FMCG sector

• Multi-channel experience desirable – both online and offline

• Good knowledge and experience of marketing and brand building activities

• Excellent communication and presentation skills

• Demonstrable record of progress and achievement

• Demonstrate project management skills

• Proven ability to business develop new territories in the Region

• Fluency in written and spoken English. Japanese or Korean language skills a plus.

• Excellent command of MS office programs                                                                  

SUCCESS FACTORS:

• International mindset

• A hunter for business, hungry for success, a go getter, achiever

• Marketing and sales orientated, driving for success

• Highly organised, manage planning and reporting with ease

• Cultural sensitivity in communication and people skills within the Region

• Willing and able to travel frequently to the markets.  Self-starter and determined

• Ability to complete projects and get things done on time Team player

• Tough, yet respected negotiator; influencing skills.

• Accountable

• Ability to develop very good relationships (internal and external)

• Drive and the enthusiasm to build the business and compete with the top players in the industry

• Ideally based in Singapore with appropriate documents allowing unrestricted travel in the region 

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/