• Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries.

• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.

• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.

• Primary responsibilities are focused on customer contact, not transaction processing.

• Fluent speaker in the locale targeted language (Dutch) for testing as well as strong English for internal communication and filing bugs

• Testing experience with direct consumer facing apps in local market is ideal but not mandatory

• Demonstrate good exploratory testing skills in small subcomponents of a project

• Strong written and oral communication skills

• Must proactively communicate status to stakeholders

• Must be able to work autonomously under tight timelines

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

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All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.          

                                                

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.