Resort Front Desk Agent - Loews Hotels Universal Orlando

Posted:
9/9/2024, 5:43:43 AM

Location(s):
Orlando, Florida, United States ⋅ Florida, United States ⋅ California, United States ⋅ Lakewood, California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

  • We offer excellent benefits and perks including one free meal per shift and free theme park access.

  • We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

  • We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

  • We invest in training and development opportunities for all team members.

  • We promote social responsibility by being a good neighbor in the community.

  • We care for you, just as we care for others.

Preferred Qualifications:

  • Basic English language communications required.
  • Excellent customer service skills.
  • Basic computer skills; Opera experience preferred.
  • Requires full availability including days, nights, weekends, and holidays.

Responsibilities:

  • Ability to stand for an eight-hour shift.
  • Welcomes and registers guests in an outstandingly friendly, professional, efficient manner.
  • Obtains necessary credit and payment information from guests.
  • Other duties as assigned.