Connected Communities Sales & Retention Account Executive

Posted:
7/29/2024, 5:00:00 PM

Location(s):
Odessa, Texas, United States ⋅ Arizona, United States ⋅ Texas, United States ⋅ North Dakota, United States ⋅ Fargo, North Dakota, United States ⋅ Prescott, Arizona, United States ⋅ Iowa, United States ⋅ Sioux City, Iowa, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

Job Description:

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.  

Sparklight's Connected Community Sales & Retention Account Executive play an important role in their community by developing meaningful relationships with local MDU Property Owners and Management. As a Account Executive, you will match current and prospective MDU customers with Sparklight services that best fit the needs of their businesses. You will also have the opportunity to network and meet with MDU leaders in your community. 

Our team also enjoys having fun! You will have the opportunity to participate in community outreach with your team and compete in friendly sales competitions. Our top sellers will win an all expense paid vacation to a tropical location for them and a guest!

What you will do to contribute to the company's success 

Responsibilities:

  • Provides quality internal and external customer service surrounding the Company values
  • Meets or exceeds corporate/system sales goals
  • Prospects, cold calls (by phone and in person) and generates new sales opportunities
  • Develops and maintains strategic account plans
  • Develops relationships with clients and provides solutions to meet their needs
  • Develops proposals and presentations to deliver to customers and prospects
  • Ensures client retention and cross-sells and up-sells to existing clients
  • Negotiates pricing, service level and terms/conditions with clients
  • Ensures product pricing is consistent with pricing structures set at the corporate level and competitive environment
  • Performs ROI assessment for profitability and submits for approval
  • Updates essential client information in a timely manner
  • Processes client disconnect orders
  • Ensures customer satisfaction throughout sales cycle
  • Maintains database information and customer records
  • Performs other duties as assigned

Qualifications

  • Three years MDU sales experience
  • Computer skills including Windows-based applications
  • Strong negotiation, problem solving and analytical skills
  • Strong people and relationship management skills
  • Ability to prioritize and organize effectively
  • Ability to analyze accurately with attention to detail
  • Ability to work independently and with others
  • Ability to comply with all Company safety procedures
  • Appropriate valid driver’s license and driving record within Company standards
  • Bachelor’s degree or equivalent experience preferred
  • Consultative selling experience preferred

Benefits 

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:  

  • Medical, dental, and vision plans – start when you start!  
  • Life insurance (self, spouse, children) 
  • Paid time off (vacation, holiday, and personal/sick days)  
  • 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
  • Group Legal plan with Identity Theft Protection 

Additional Perks  

  • Tuition reimbursement (up to $5,250 on 1st year)  
  • Free Cable One services for associates who live in a serviceable area 
  • Annual community support to various organizations across the U.S.  
  • Associate recognition & awards programs 
  • Advancement opportunities  
  • Collaborative work environment  

We’re an Award-Winning Organization! 

  • Forbes’ “America’s Best Midsized Employers” 2021-2023

Our Commitment 

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. 
 

Pre-hire Processes 

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.