Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Tacoma, WA!

The Commercial Lines Account Manager position serves as the primary service contact for the client. The Commercial Lines Account Manager will actively manage an assigned book of business, providing day-to-day services including but not limited to renewal and marketing coordination, billing, endorsements, and issuance of appropriate documentation. The Commercial Lines Account Manager will report directly to the Commercial Lines Team Leader.

How You Will Contribute:

• Service and maintain an assigned book of small commercial accounts (under $5K revenue)

• Provide responsive and professional customer service support for small commercial clients

• Maintain accurate and timely documentation of communications and insurance documents as required

• Collaborate with Producers and Marketing to achieve goals for new and renewal business within the small commercial segment

• Build and maintain strong relationships with clients and internal team members

• Review, analyze, and resolve policy and coverage-related concerns for small commercial clients

• Consistently meet all Brown & Brown established quality control procedures and timelines

• Prepare proposals, summaries, and other client-facing documents as requested

• Actively represent Brown & Brown’s commitment to community and client service through participation in social, civic, and trade organizations

Licenses and Certifications:

• Property & Casualty insurance license Required

• Designations preferred (CIC, CISR)

Skills & Experience to Be Successful:

• 2-5+ year of experience in the insurance industry with a strong emphasis in commercial lines insurance (minimum requirement)

• Excellent oral and written communications skills.

• Strategic thinker with ability to act tactically and strong insight into customer needs/wants.

• Proficient with management operating systems that support insurance sales, tracking and service.

• Proficient with Microsoft Tools, Outlook, Excel, Word, PowerPoint.

• ImageRight & AMS experience preferred

• Ability to manage a high volume of accounts efficiently

• Proficiency in insurance systems and technology tools

• Ability to work collaboratively in a fast-paced environment

#LI-AFZ

Pay Range

$55,000 - $75,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.