Job Title                            Accident and Health Complex Claims Examiner

Job Highlights

• Claims assessment
• Possess efficient interpersonal skills
• Customer experience and satisfaction

Job Descriptions

• Assess and investigate Complex claims within his/her authority.
• Able to provide a technical referral point of team members.
• Able to advise key loss and wider trends to line of business
• Support team performance per the required criteria and ensure best practice to use among the team
• Ensure claims are accurately assessed and proactively reserved within agreed service levels
• Provide effective resolution of claims level
• Be accurate and consistent to control financial claims matter
• Follow best practice on compliance matter with governance standards and regulatory requirements and minimize lost economic opportunity within claims segment
• Be efficiency on communication to all relevant stakeholders

Job Requirements

• Bachelor’s degree in the related field. Insurance / Nurse experience would be an advantage
• Good command of English skills
• Strong stakeholder management experience
• Policy language skills enabling accurate and consistent policy wording interpretation will be a plus
• Possess of negotiation and good in interpersonal skills

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

CL - Claims

AIG Insurance (Thailand) Public Company Limited (Thailand)