Role is open for London and Belfast locations.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in risk and control, technology and stakeholder management to Citi’s Central Controls Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Global Functions Control Testing Utility is responsible for the testing of controls that are designed and executed by the Citi’s Global Functions teams such as Finance, HR, Operations, Technology, Chief Operating Office, Public Affairs and Estate Services.

This position reports to the Tech Infrastructure Controls Testing Head, within the Global Functions Technology Control Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end Tech Infrastructure controls monitoring – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Tech Infrastructure Controls Testing leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in Tech Infrastructure controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

What you’ll do

• Supports the Cyber Security Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.

• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).

• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.

• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.

• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.

• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.

• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).

• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.

• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.

• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.

• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.

• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Support other relevant work efforts of the department where needed and as directed by their manager.

What we’ll need from you

• Relevant experience in Risk & Controls roles.

• Subject matter expert on controls design, execution and/or control testing.

• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.

• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.

• In-depth experience of Tech Infrastructure Controls as well as strong exposure to Risk and Control as well as Controls Design, Monitoring and Testing.

• Effective communication, written and presentation skills.

• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.

• Independent thinker and able to perform a credible challenge of businesses/functions.

• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.

• Relevant certification related to Tech Infrastructure as well as Risk & Control would be preferred.

• Bachelor’s/University degree, Master’s degree preferred.

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of Risk and Controls in the fast-growing Central Controls team. Every day there will be new business challenges that will help you develop new skills that can drive your career.

By joining Citi UK, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more HERE.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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