At Prospa, we exist to unleash the potential of small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin. Join us!

The role

Looking to break into sales and grow your career in a supportive, high-energy environment? The Sales Development Representative (SDR) Team at Prospa is the perfect place to start your journey.

You’ll be joining a collaborative, high-performing team that’s passionate about helping small businesses succeed. Along the way, you’ll sharpen your sales skills, gain hands-on experience, and have plenty of opportunities for career development and progression.

What you'll be doing

• Making a high volume of outbound customer engagements.
• Supporting GTM with inbound customer enquiries.
• Understanding business owners’ needs and requirements while delivering exceptional customer service.
• Collaborating with internal stakeholders to create value and achieve outstanding outcomes for Prospa and our customers.
• Having detailed conversations with business owners to drive commercial results.
• Exceeding key activity and performance metrics.

What you'll need to succeed

• Customer-focused with a strong commitment to delivering excellent service.
• Professional with a problem-solving mindset and excellent communication skills.
• Ability to thrive in changing environments and adapt to ambiguity.
• Detail-oriented with strong time management and organisational skills.
• Previous experience in fast-paced, high-volume phone-based customer service or sales roles is advantageous.
• Passionate about supporting small businesses and a strong desire to learn and develop your career in sales.

Don't let a confidence gap get in the way of submitting your application.

What we offer:

As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:

• Growth: There's something for everyone including learning days, a learning allowance, leadership programs, CliftonStrengths workshops, digital learning, and biannual companywide learning weeks.
• Wellbeing: Think fitness initiatives, seasonal programs (including flu shots, massages, skin checks, wellness classes), additional "Me Days" and access to holistic EAP coaching.
• Lifestyle: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave.
• Impact: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.

Why Prospa?

We're proud to be a certified Great Place to Work and recognised as a Best Workplace for Women, Best Workplace in Technology, and Best Workplace in Australia. We embrace diversity in people and ideas, fostering a collaborative, inclusive, and respectful environment where we celebrate who you naturally are.

Don't just take our word for it, check out Prospa’s culture code to see it for yourself.