Inside Sales Eng I

Posted:
7/16/2024, 5:00:00 PM

Location(s):
Pennsylvania, United States ⋅ York, Pennsylvania, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

What you will do 
Under general supervision, you will provide sales support for Regional Sales Managers and Channel Partners. You will also provide technical support, product selection assistance, and order processing assistance.  This position will help you gain experience in a sales role while you provide value to our customers and field sales team.

 
How will you do it  

  • Provide technical, commercial, and pricing support to field sales personnel and customers.  

  • Develop relationships with customer accounts to generate new business opportunities and promote new product releases.  

  • Establish monthly cadence with Regional Sales Managers to attend and participate in customer facing meetings  

  • Attend weekly training sessions to build HVAC/R systems knowledge, product knowledge, learn sales management tools, learn sales tactics and processes  

  • Perform high levels of customer service when issues arise with order management, quality concerns, pricing discrepancies, and product application support 

  • Develop working relationships with Price Administration, Customer Service, and Product Management teams 

  • Lead product presentations internal to your team a to prepare for customer facing presentations and webinar opportunities 

  • Responsible for recording sales activities and opportunities in Salesforce 

  • Learn how to review sales data and understand how to customize views that are relevant to customer type and region; at some level become familiar with how to create reports in PowerBI 

Qualifications –

External What We Look For  
Required  

  • Bachelor’s degree minimum (Engineering Degree highly preferred) 

  • Proficiency with MS Office programs (MS Word, MS Excel, MS PowerPoint), internet software and e-mail  

  • MUST have the ability to be in York, PA for the duration of the development program and upon completion, relocate to another major city  

  
Preferred  

  • Internship experience in HVAC/controls industry is highly preferred  

  • Excellent communication skills  

  • Strong analytical and problem-solving skills  

  • Available to travel up to 20% – dependent upon your assignments 

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.