Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

We are looking for an experienced leader to take on an exciting and challenging role of Senior Director, Identity and Access Management (IAM). The ideal candidate will work closely with stakeholders across the enterprise, relentlessly pursuing a secure and modern organization while positioning IAM to be a business enabler to the enterprise.
This leadership role has high visibility across the organization and requires strategic engagement with many technology, risk, and business leaders. This individual will have a high degree of influence and partner closely stakeholders across the enterprise. This position is one of influence, impact, and transformation. It is also about recruitment, talent development, engineering excellence, and well-managed operations. This role requires a leader, capable of blending a bold vision with an ability to execute. They must win and sustain organizational support and be a great people leader that motivates and excites the team around their vision.

What You'll Do

• Provides strategic direction for, technical leadership of, and oversight of the engineering and operations teams, and related vendors, tools and processes for enterprise IAM, such as:
  • Authentication
  • Authorization and identity lifecycle management / identity governance and administration of directory services
  • Privileged access management and vaulting
  • Cloud IAM design and management
  • Client \ Field Identity Management and authentication
• Provides strong technical leadership to guide teams on the delivery of key program deliverables, while driving well-managed operations for long term program sustainability.
• Aggressively and relentlessly identifies areas of opportunities for reduction of technical debt, and acceleration of process and technology automation.
• Ensure IdM systems and technologies enforce the security and compliant standards of the university and align with industry best practices.
• Align IAM security priorities with the organizations security strategy informed by current understanding of what IAM leaders are doing across the insurance and financial industries
• Implement identity governance capabilities, such as role-based access control (RBAC), entitlement management, and identity analytics, to manage risks, enforce least privilege principles, and improve compliance.
• Establish key performance indicators (KPIs) for IAM activities and proactively report to stakeholders on the performance of IAM operations, metrics, and the organization's risk posture. Provide actionable insights and recommendations to enhance security and compliance.
• Stay informed about developments in Generative AI and other AI technologies, assessing their implications for IAM and IT infrastructure. Evaluate potential risks, benefits, and opportunities to enhance IAM strategies and processes through AI-driven solutions.
• Monitor and analyze IAM-related metrics, trends, and incidents to identify security gaps, mitigate risks, and optimize IAM operations, including incident response and threat detection.
• Continuously review and optimize IAM architecture to address evolving threats and business requirements, ensuring a future-proof IAM environment.
• Maintain up-to-date knowledge of identity and access management best practices, including Zero Trust Architecture, Consumer-IAM, and non-human identity management
• Identifies areas of process improvements and executes on remediation.
• Partners with stakeholders in lines of business across Cybersecurity, Architecture, Tech and the business to understand business needs, desired business outcomes, provide education and position IAM as a critical business enabler.
• Develops, maintains and communicates IAM roadmaps.
• Supports negotiations on scope of work as well as manage work with outside vendors.
• Manage financial responsibility for ongoing costs to the organization.

What You'll Bring

Required Education, Experience, Certification/Licensure

The ideal candidate will have a track record of success creating and running multiple software platforms and services at a large scale. They will also have a proven ability to operate effectively in a complex, evolving, and regulated environment. They will have a demonstrated ability to develop a vision, drive and manage the execution of that vision, and deliver top-tier results. This executive should have excellent leadership and communication skills and possess the confidence and poise to influence the executive leadership as well as inspire the IAM organization to drive efficiency and maturity.

• Minimum of 2 years' experience in developing strategies.
• Minimum of 10 years' experience in delivering and overseeing technical solutions and programs.
• Minimum of 5 years' experience in managing personnel.
• Extensive software engineering delivery experience in forward-leaning technology organizations
• Professionally mature, confident executive who is comfortable and effective influencing at all levels of the organization
• Strong knowledge of cloud infrastructure providers and operating technology at scale within them
• Experience developing or running tools for enterprise IAM at a large organization
• Deep understanding of technology considerations as well as the ability to communicate effectively with business leaders, influencing enterprise strategy. Skilled in developing these relationships and knowing where and how to draw compromises
• Proven experience driving/disrupting the business through technology innovation
• Proven ability to continuously assess new technologies and make effective decisions in an ever-changing technology landscape

Salary Range: $192,400.00-$256,500.00

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.